ITU Guidelines for national emergency telecommunication plans
Acknowledgments
Table of Contents
1. Overview
     1.1 Scope and structure
     1.2 Recommendations
2. National emergency telecommunication plan: Step by step
     2.1 Overall risk assessment
     2.2 Topics to be included in the NETP
     2.3 Concepts and principles in a draft national plan
     2.4 NETP drafting process
3. National disaster management
     3.1 Legal and regulatory framework
     3.2 Administrative structure and governance model
     3.3 Public–private cooperation, coordination, communication plans
     3.4 Contingency plans
     3.5 Definition of roles and identification of contact points
4. Telecommunication/ICT legislation and regulation
     4.1. Legislation
     4.2. Regulation
     4.3. Ensuring regulatory flexibility
5. Telecommunication/ICTs for emergencies
     5.1. Vulnerability and risk analysis of telecommunication/ICT networks
     5.2. Telecommunication/ICT database for emergencies
     5.3. Early warning systems
     5.4. Common alerting protocol
6. International cooperation and coordination
     6.1 Emergency telecommunication cluster
     6.2 International Telecommunication Union
     6.3 Tampere Convention
     6.4 United Nations Office for the Coordination of Humanitarian Affairs
     6.5 United Nations Office for Disaster Risk Reduction
     6.6 Bilateral agreements
7. Development of capacities and drills
8. Support for people with specific needs
Annex A: Emergency communications checklist
Annex B: Types of disasters
Annex C: Historical disasters by region
Annex D: Additional information on telecommunication/ICTs for emergencies
Annex E: Additional information on the Tampere Convention
Annex F: Additional information on drills and exercises
Annex G: Additional information on ICT to support people with specific needs
References
Abbreviations
Glossary