ITU‐T's Technical Reports and Specifications 899 Annex P IBM: Smarter city assessment Source: Dencik, J. (2010). Smarter city assessment. Presentation by IBM in Leuven, 1 June 2010. Table P.1 – smarter city assessment People Investment in education Investment in health Expenditure on public safety Investment in housing Strategic planning and performance management for skills Strategic planning and performance management for health Strategic planning and performance management for public safety Strategic planning and performance management for housing ICT for education ICT for health Smart technologies for public safety Smart technologies for housing Education outcomes Health outcomes Public safety outcomes Housing outcomes Quality of life Business Access to finance Business real estate Openness to trade/access to markets Strategic planning and performance management for business Administrative burden Efficient regulation E‐business Business dynamics and entrepreneurship Communication Investment in telecommunication infrastructure Presence of communication services Strategic planning and performance management for communication systems Deployment of broadband Wi‐Fi coverage Quality and reliability of communication infrastructure Access to communication services/digital divide ICT take‐up and use