836 ITU‐T's Technical Reports and Specifications Table 1 – Comparison of KPIs between index systems and sets of KPIs Dimension Sub‐ dimension Indicators ISO IDI UN‐Habitat CIC MOHURD ECI Italy TTC GCIF GPC ESCI ERMC EUSI Wheel Ericsson IBM IDC PwC Siemens D4 Quality of life D4.1 Convenience and comfort I4.1.1 Satisfaction with online commercial and financial services X X X X X X X I4.1.2 Satisfaction with environmental safety X X X I4.1.3 Convenience of government services X X X X X X I4.1.4 Convenience of smart traffic information administration and service X X X X X I4.1.5 Satisfaction with quality of public transport X X X X X X X I4.1.6 Satisfaction with crime prevention and security control X X X X X X I4.1.7 Satisfaction with countermeasures against disaster X X