ITU‐T's Technical Reports and Specifications 531 Figure 20 – Key actions involved in the implementation of SWM The actions conducted as part of these different stages are closely related, and in many cases, complement each other. Having identified some of the key actions needed to successfully design and implement SWM, the following section explores the opportunities linked to these systems as part of water management systems. 7 SWM opportunities The integration of smart water management technologies through realistic, measureable timelines and adequate implementation processes can deliver immediate visible and measureable results in urban water distribution and wastewater management. While challenges still exist, the analysis presented in this Technical Report suggests that the benefits are clear and significant. Through co‐ordinated actions, holistic management, stakeholder involvement, adequate investment, and appropriate technology, SWM can improve both the reliance and sustainability of the water systems and networks. By protecting the safety and reliability of water supplies, increasing the resilience of water infrastructure, reducing flooding and overloads of wastewater systems, decreasing energy consumption, lowering operational costs while increasing customer choice and control, these systems can enable a sustainable water environment for cities to grow and thrive in. Formulation and understanding of the problem Setting of the context and goal Identification of appropriate ICT tools Identify new and innovative SMW tools From steps 1‐2, head pilot study for e.g. 1 municipality Incorporation of business models and market projections Monitoring and evaluation Review steps 1‐4 Lessons learned Delivery of solutions Network analysis and project preparation Development of financing strategies and investment Setting logical timelines Set monitor and review process