ITU‐T's Technical Reports and Specifications 199 Annex 1 Summary of Stakeholder Identification, categorization and analysis Stakeholder Scale/ sector Aims and challenges Potential and constraints Role/contribution to SSC rollout Municipalities, City Council and city administration Local Public – Increase efficiency (energetic as well as economic). – Increase environmental sustainability. – Aim to give the best service to citizens. – Shrinking budgets. – Growing demand of the voters for transparency, citizen participation. – Pressure by local, national and international agreements and targets for sustainable development. – Expertise on city management. – In charge of city services provision. – Lack of interdepartment al coordination. – Lack of professionals with specific knowledge on SSC. – Constrains in allocating budget. – It is a strong driver of SSC. – Promote SSC initiatives and decide the roadmap to follow and specific solutions to be implemented. – Engage citizens and communicate them benefits of SSC. – Monitor city services: define KPIs and evaluate them. – To promote SSC services provision and integrated management. National and regional governments Supralocal Public – Increase efficiency guarantee security of resources. (natural & economic resources). – Increase environmental sustainability of the country. – Aim to give the best service to all citizens; including and above all ICT technologies. – Growing demand of the voters for transparency, citizen participation. – Pressure by international agreements and targets for sustainable development and climate change. – In charge of policies that can directly affect SSC deployment. – To promote the intensive use of ICTs facilitating technology development. – Lack of coordination among ministries. – Lack of professionals with specific knowledge on SSC. – Define policies and legal frameworks that enable SSC deployment. – Promoting and managing implementation of \"smart regions\". – To facilitate ICT technology development and competition.