ITU‐T's Technical Reports And Specifications 183 g. International, Regional and Multilateral Organizations: They include UN agencies and multilateral organizations. They can be promoters of initiatives towards human development, environmental sustainability and improvement of quality of life worldwide. They can offer funding opportunities, and are promoters of SSC initiatives. h. Industry associations: Since industries are interested in the deployment of SSC, industry associations also work towards the success of this new model. i. Academia, research organizations and specialized bodies: They study SSC and associated trends, including its impacts and contributions to sustainable development. j. Citizens and citizen organizations: As inhabitants of cities, citizens are affected both directly and indirectly by SSC deployment. k. Urban Planners: Their expertise is important to better understand how to include ICTs into medium and long term city planning, as well as to consider urban complexities. l. Standardization bodies: These organizations are critical to ensure a common terminology and minimum characteristics of a SSC, as well as to define measurement methods to assess the performance and sustainability of city services based on ICT technologies. The roles and responsibilities of each of these stakeholders will be further explained in section 4. 2.2 Categorization of stakeholders The stakeholders included in the list are then categorized according to two different criteria: a) According to their role and participation in a project or projects related to SSC. This classification is based on the LFA methodology, as follows: Active: This refers to all the actors that have the resources and the power to influence the initiative. In this report all stakeholders have been classified as active because potentially any of them can influence the SSC agenda. When making this classification at the local level this list is usually shorter since not all the actors who potentially could, will have the resources and power to do so. Beneficiaries: These are the stakeholders that will directly benefit from the deployment of SSC. Affected: This category includes all actors that will be somehow affected by the deployment of SSC. They can be further divided in potential supporters, and potential opponents. b) According to their role as drivers or enablers of SSC processes and solutions. Enablers of technology: They provide the technology and/or the technological solutions. Drivers of technology: These are the stakeholders that incorporate technology and SSC solutions into their processes, for example in city services provision processes. Enablers of the SSC: They facilitate the technical & policy framework needed for SSC by collaborating to some extent into concepts and KPIs definition, infrastructure development, standardization, etc. Figure 2 illustrates a classification of SSC stakeholders at a general level, based on the categories explained above. It is relevant to note that, given the specific context and set of stakeholders that operate in a particular city, the implementation of this method will slightly differ from one city to another.