182 ITU‐T's Technical Reports And Specifications Figure 1 – Steps involved in the analysis of SSC stakeholders Adapted from World Bank and LFA approach. 2.1 Identification of all stakeholders involved in SSC In this first stage, all stakeholders which may be affected or which can affect the deployment of the SSC model are identified. The following steps were carried out in order to compile the list of key SSC stakeholders: Initial list derived from the definition: agents that are interested, affected or that have power to influence SSC. Validation of the list based on a general classification of stakeholders. Validation of the list with stakeholders that appear on the different reports from the FG‐SSC. Validation of the list with stakeholders that appear on the literature used for this report. Based on those steps, the following non‐exhaustive list of SSC stakeholders has been compiled (in no particular order): a. Municipalities, City Council and city administration: They are responsible for city management, and therefore they are the main promoters of SSC initiatives on each specific city. b. National and regional governments: They have remit on policies that can affect SSC implementation. c. City services companies: Would be implementing SSC solutions to increase city services efficiency. d. Utility providers: They are responsible for the deployment of some of the features of SSC such as smart grid or smart water management. e. ICT Companies (Telecom Operators, Start‐ups, Software Companies): Are the providers of the global and integrated solutions, the city platforms, as well as the ICT infrastructure to support SSC deployment. f. NGOs: These are involved in all initiatives that can influence society and therefore are considered a stakeholder in SSC, especially on the axis of social sustainability. IDENTIFICATION •First list derived from the definition of SSC.•Validation with a general classification by World Bank, other reports from the FG‐SSC, literature used for this report. •Ensuring with the stakeholders visual map developed in this report.CATEGORIZATION •Categorization of listed stakeholders in a graph.DETAILED ANALYSIS & ENGAGEMET •Identifying individual characteristics and expected implications for the project.•Studying relationships between stakeholders: map of relations.•Foster stakeholder's engagement.