140 ITU‐T's Technical Reports and Specifications Focus on identifying the ICT infrastructure that can be used to increase the smartness and sustainability of the city, as well as the strategic planning is required for the deployment (and integration) of ICT infrastructure at the national level. This includes mechanisms for municipalities to incentivize supply and demand of SSC infrastructure, as well as to access the necessary funding. Additionally, this phase consists of the identification and promotion of SSC services that should be part of a city's integrated planning, in order to address complex urban challenges. Key SSC services include smart water management, smart energy management, smart transportation, smart waste management, smart healthcare, smart education, physical safety and security, smart buildings, as well as city services for climate change mitigation and adaptation. The activities conducted as part of this phase, will provide the basis of a smart sustainable city Security System, including the minimum requirements for its implementation, and the technologies that are needed to achieve it. The \"Phase 4: Management Plan\" includes the definition of the city governance and the setting of the monitoring dashboard to evaluate city performance in the future, in order to assess the improvement achieved. This activity will be carried in parallel and in alignment with the KPIs assessment process. The development and implementation of 'Key Performance Indicators' (KPIs) is also essential to provide a basic set of criteria to evaluate existing cities and to measure the results of different projects, with the aim of increasing smartness and sustainability. The use of KPIs is critical to measure and to quantify efficiency improvements in city services through the implementation of SSC services. Each of the stages and technical requirements described as part of this Master Plan are based on a series of detailed technical reports and specifications that have been produced as part of the FG‐SSC's mandate. These reports and specifications are freely available for consultation1 for interested parties. The analysis also identifies some of the key factors that can influence the effectiveness of the Master Plan implementation. These key factors need to be taken into account by municipal stakeholders and city decision‐makers for building their SSC. ____________________ 1 Please find the FG‐SSC Technical Reports and Specifications at: http://www.itu.int/en/ITU‐T/focusgroups/ssc/Pages/default.aspx