ITU‐T's Technical Reports and Specifications 89 Ref. No. Category Definitions/Features Key concept/ Keywords Source 54 Corporate definition derived Smart is a combination of collaborative leadership, policy and legal, customer insight, budget and performance management, service orientation and technology. Leadership, policy, customer, service orientation, technology. Colclough‐Capgemini (2011) 55 Corporate CSR In a broader definition, a city can be considered as \"smart\" when its investment in human and social capital and in communications infrastructure actively promotes sustainable economic development and a high quality of life, including the wise management of natural resources through participatory government. Human capital, social capital, communication, economic growth, economic development, sustainability, quality of life, natural resource management, participatory government. Hirst‐European Investment Bank (2012) 56 Corporation A smart city is a city that meets its challenges through the strategic application of ICT goods network and services to provide services to citizens or to manage its infrastructure. A sustainable city is a city that meets the needs of the present without compromising the ability of future generations to meet their own needs. ICTs, citizens, environment, social, economic growth. Lovehagen‐Ericsson (2013) 57 Government/ International organization Traditionally, a \"smart sustainable city\" has been defined as a city that uses information and communication technology to make both its critical infrastructure, its components and utilities more interactive, efficient, making citizens more aware of them. ICT, interactive critical infrastructure, interconnectivity, efficiency, awareness. Azkuna (2012a)