88 ITU‐T's Technical Reports and Specifications Ref. No. Category Definitions/Features Key concept/ Keywords Source 51 Corporate IBM defines a smarter city as one that makes optimal use of all the interconnected information available today to better understand and control its operations and optimize the use of limited resources. Information, operations, resources, optimize. IBM Smarter City Assessment Tool (2009) 52 Corporate Smart cities: Innovative urban developments that leverage ICT for the management of natural energy consumption at the community level and other technologies to balance environmental stewardship with comfortable living. Innovation, urban, ICT, energy, community, technology, environment, living. Fujitsu (2014) 53 Corporate – Derived from video Cities are a complex and dynamic system. According to SAP, there are eight (8) fundamental factors that determine what defines a sustainable city: (i) Smart economy – long‐term prosperity, innovation, entrepreneurs, and social business models. (ii) Good government – high performance. (iii) Open society. (iv) Resilience and sustainability – being clean and green. (v) Global attractiveness. (vi) Human and social capital. (vii) World‐class financial expertise. (viii) Excellent infrastructure – physical and soft infrastructure (technology, research and knowledge). Smart economy, good government, open society, global attractiveness, human and social capital, infrastructure, knowledge, technology. SAP (2014)