62 ITU‐T's Technical Reports and Specifications People/citizens/society The differentiating element between a digital city and a smart city is smart people. Key elements include skills, education level, life‐long learning, and social integration in terms of human capital.10 Quality of life/lifestyle The World Health Organization (WHO) defines quality of life as \"individuals' perception of their position in life in the context of the culture and value systems\". These include their location in relation to goals, expectations, and concerns11. Governance/management/administration12 Smart governance includes political and active participation, citizenship services and the smart use of e‐government. Economy/resources Successful elements of the enterprise economy and the innovation/ideas economy are combined to form the smart economy. It also provides for a high‐quality environment that focuses on the bettering of energy security and social cohesion.13 Mobility Smart mobility moves people and freight while enhancing economic, environmental, and human resources by emphasizing convenient and accessible multimodal travel (ensuring safety and operating at suitable speeds).14 5.3 Important terms to be included in a standardized definition Based on all the analysis performed above, using the key categories and principle key word indicators, the following are 30 key terms which should be included in a standardized definition for a smart sustainable city. ____________________ 10 SMART CITIES STUDY: International study on the Situation of ICT, Innovation and Knowledge in cities. Iñaki Azkuna, Mayor of the City of Bilbao. Retrieved from http://www.cities‐localgovernments.org/committees/cdc/Upload/formations/smartcitiesstudy_ en.pdf 11 Programme on Mental Health: Measuring Quality of Life. Division of Mental Health and Prevention of Substance Abuse. World Health Organization. 1997. Retrieved from http://www.who.int/mental_ health/media/68.pdf. 12 http://www.cities‐localgovernments.org/committees/cdc/index.asp?IdPage=62 13 Building Ireland's Smart Economy – Government of Ireland 2008 Report Retrieved from http://www.taoiseach.gov.ie/eng/Building_ Ireland's_ Smart_ Economy/Building_ Ireland's_ Smart_ Econo my_‐_ Executive_ Summary.pdf 14 Smart City Mobility: a call to action for the new decade. United States Environmental Protection Agency. February 2010. Retrieved from http://www.dot.ca.gov/hq/tpp/offices/ocp/smf_ files/SMF_ handbook_ 062210.pdf.