Page 321 - 2015 Security in Telecommunications and Information Technology

Unleashing the potential of the Internet of Things 3

8 Service requirements for support of e-health monitoring services

8.1 EHM roles

The roles participating in EHM services include EHM customer, EHM device provider, network
provider, platform provider and EHM application provider.

These EHM roles can be mapped to the IoT business roles introduced in Appendix I of
[ITU-T Y.2060], as shown in Figure 8-1.

Device Network Platform Application IoT
Customer provider provider provider provider business
roles
EHM EHM
EHM device Network Platform application EHM
customer provider provider provider provider roles

Y.2065(14)_F8-1
Figure 8-1 – Mapping between EHM roles and IoT business roles

The EHM customer is the end user of EHM services.

NOTE – For the purposes of this Recommendation, a healthy person, an in recovery or not fully healthy
person, and a hospitalized person are the three actors which are considered as playing the role of an EHM
customer.
The EHM device provider manages the EHM devices.

The network provider provides network access and connectivity for EHM devices, and provides
network connections for the service support platform and for EHM applications.

The platform provider provides general service capabilities and EHM-dedicated service capabilities.
The EHM application provider provides EHM applications.

8.2 Service requirements of EHM customers

The following EHM customer requirements are essential for the support of EHM services.

8.2.1 Service requirements of a healthy person
A healthy person who is willing to use EHMH services to monitor his/her health condition is the
target user of EHMH services.
1) A healthy person needs support to connect to the EHMH applications of EHM devices for
EHMH in a convenient way; this includes meeting any accessibility needs. For usability,
EHM services should be understandable in layman's terms.
2) A healthy person needs support for EHMH service access regardless of his/her location.
NOTE 1 – Healthy people can use EHMH services continuously whether they work in a local city
or travel or settle down in another city or country.
3) A healthy person needs support for information sharing.
NOTE 2 – For example, the data generated by EHMR and EHMT services can be accessed by
EHMH services as reference data.
4) A healthy person needs support in receiving one single bill regardless of the number of
devices used.
5) A healthy person needs support for his/her location to be tracked.
NOTE 3 – Based on the location information, EHMH services can send out messages for help if
needed.
6) A healthy person needs support for fault recovery of used devices as soon as possible.
7) A healthy person needs support for personal information protection.

Rec. ITU-T Y.4110/Y.2065 (03/2014) 307