Chapter 5. Increasing Internet use: the role of education, income, gender, age and location Table 5.5: Internet activities carried out by Internet users, latest available year (%) Reading/downloading newspapers, magazines, books Downloading/ listening to/watching music, video, images, TV Playing or downloading games Getting information about goods or services Getting information on health Purchasing or ordering goods or services Downloading software Posting information or instant messaging Education or learning activities Telephoning over the Internet/VoIP Sending or receiving e-mail Getting information from government Internet banking Interacting with government Reference year Economies Azerbaijan* 2010 10.6 5.4 2.4 5.5 16.3 4.2 13.5 0.9 0.8 11.6 5.5 10.8 4.7 8.0 Belarus 2010 31.1 ... ... 13.6 84.4 35.6 ... 25.0 ... ... 19.3 31.0 ... ... Benin 2007 ... ... 2.6 ... 85.5 0.4 16.2 ... 0.0 10.7 7.0 13.7 ... 79.9 Botswana 2007 ... ... 7.6 ... 68.6 0.0 1.5 ... 3.7 20.2 12.4 10.4 ... 57.4 Brazil 2010 53.3 46.6 22.9 11.3 74.9 16.6 72.4 22.4 15.2 70.5 50.7 71.1 12.8 39.8 Burkina Faso 2007 ... ... 0.3 ... 74.0 5.0 12.7 ... 0.0 10.7 14.3 17.4 ... 54.4 Cameroon 2007 ... ... 1.4 ... 75.3 3.7 21.1 ... 0.7 14.5 3.0 13.9 ... 47.0 Canada 2009 64.4 67.1 54.3 25.9 89.3 13.2 52.1 48.5 64.0 48.3 40.3 60.5 33.6 65.0 Chile 2009 85.1 ... ... 14.3 91.2 ... ... 12.3 12.7 ... ... 69.2 ... 14.8 Colombia 2010 74.4 74.4 74.4 3.3 76.1 76.1 76.1 5.3 10.2 64.1 62.5 ... ... ... Costa Rica 2008 76.4 ... ... ... 78.9 ... ... 7.4 22.4 60.1 58.2 ... ... ... Côte d'Ivoire 2007 ... ... 0.0 ... 53.8 14.5 13.2 ... 1.0 13.1 8.7 20.3 ... 83.7 Ecuador* 2010 27.2 ... ... 0.5 22.4 ... ... 0.4 1.1 40.0 1.4 0.7 ... 0.7 Egypt 2009 3.0 26.0 9.2 11.2 27.5 54.8 54.6 ... ... 38.9 24.4 49.6 2.2 33.6 El Salvador* 2009 2.1 0.5 0.3 ... 17.8 ... ... 0.3 0.6 67.7 2.9 1.3 ... 6.5 Ethiopia 2007 ... ... 0.5 ... 46.2 7.7 5.8 ... 0.0 33.9 1.1 17.3 ... 39.8 EU27 2010 81.2 49.3 40.7 46.3 88.6 26.8 45.4 45.3 52.1 56.9 40.4 38.2 30.9 49.7 Ghana 2007 ... ... 2.6 ... 76.1 2.6 1.1 ... 0.2 5.5 2.7 12.6 ... 27.7 Hong Kong, China 2009 87.1 ... 63.7 14.7 83.1 59.7 ... 17.0 32.3 16.4 34.6 47.9 ... 83.8 Iran (I.R.) 2009 89.4 ... ... 29.6 29.4 ... 17.1 5.6 5.2 9.5 45.7 ... ... ... Israel 2009 ... ... ... ... 87.7 ... 51.9 30.7 32.9 ... ... 63.9 ... ... Japan 2009 ... ... ... 3.6 56.3 ... ... 38.6 11.0 2.1 9.5 33.3 ... ... Kenya 2007 ... ... 9.1 ... 82.5 6.3 21.2 ... 2.9 37.8 16.2 26.2 ... 51.3 Korea (Rep.) 2009 62.4 19.0 19.9 12.8 81.2 13.2 52.9 54.6 35.1 50.0 65.5 65.7 8.2 34.4 122