Trends in Telecommunication Reform 2010-11 This report was prepared by a team led by Nancy Sundberg, Youlia Lozanova and Makthar Fall of the BDT Regu-latory and Market Environment Division. The team included: John Alden, Kari Ballot-Lena, Jay Chauhan, Daniel Leza, Makthar Fall, Adrian Foster, Marco Gercke, Janet Hernandez, Raúl L. Katz, Youlia Lozanova, Rory Macmillan, Chris-tine Sund, Nancy Sundberg, Tatiana Tropina and Stephen Young. Special thanks also to Philippa Biggs, Vanessa Gray, Esperanza Magpantay and Susan Teltscher for their comments on chapter 1, Carmen Prado-Wagner and Susan Telt-scher for their comments and advice on Chapter 2, Istvan Bozsoki and Nangapuram Venkatesh for their comments on Chapter 5; Souheil Marine, Theresa Miedema and Robert Shaw for their comments and advice on Chapter 6; Alexandre Vassiliev, Cristina Bueti, Hani Escander, Jose-Maria Diaz-Batanero and Martin Adolf for their comments on Chapter 7, and the Market Information and Statistics Division of BDT for providing the ICT indicators. The report was edited by Theresa Miedema. The ITU Publications Composition Department was responsible for production of the report (cover and layout). We would especially like to thank for their comments: Information and Communication Technologies Authority (ICTA), Mauritius. These contributions, together with the support from ICT ministries and regulators, and others who have pro-vided data and background material, are gratefully acknowledged. Without their support, a report of this nature would be impossible. The views expressed in the report are those of the authors and do not necessarily reflect the opinions of ITU or its membership. ii