use and access and, in so doing, reviewing regulatory constructs that have become barriers over time. It suggests that efforts must be made to place the consumer at the center of the digital ecosystem by installing consumer safeguards. This would entail a deliberate focus on consumers with disabilities, to ensure inclusion at all levels.The chapter encourages regulatory approaches that will ensure there is a balanced, proportionate and robust mechanism for players in the digital economy to flourish, so that development goals can be realized. In this way, m-services and apps can leverage the phenomenal growth of mobile services. This powerful technology is available in most rural and remote areas, empowering development in areas such as healthcare, education, agriculture, commerce, banking and so on. Chapter 6: Conclusion This chapter brings together the topical issues discussed through the chapters of this edition of Trends by reflecting on the last steps to the digital economy, from building the foundation through connectivity, to connectedness, in higher layers, to a digitally connected ecosystem. The role of governments is key exploring regulatory incentives to achieve digital opportunities. Trends in Telecommunicaiton Reform 2016 xv