Wednesday 7 July 2004

0830 – 0930

Registration

Entrance Hall: International Conference Center Geneva (CICG)

0930 - 1000

Opening of the Meeting (audio archive)

• Welcoming Address: Mr Yoshio UTSUMI (biography), Secretary General, ITU
  
     o Welcoming Address
  
  
• Chairperson’s Opening Remarks: Dr Robert HORTON (biography), Acting Chairman, Australian Communications Authority, Australia
  
     o Opening Remarks  

1000 – 1100

Session 1: The Scope of the Problem (audio archive)

Session Chair: Ms Karla Tatiana ORNELAS LOERA (biography), Third Secretary, Permanent Mission of Mexico

During the last few years, the perception of spam has grown from a nuisance to a phenomenon, threatening the viability of e-mail as a mode of human communication. The May 2004 monthly spam figures released by MessageLabs place the volume of spam at 76 per cent of inbound e-mails covered by the survey—up from 67 per cent only a month earlier. Furthermore, spam not only affects e-mail inboxes, but increasingly mobile phones, instant messaging and VoIP services. This session will discuss the growing scope and costs of spam, the evolving techniques used by spammers as well as new forms of spam attacks known as “phishing”. (See ITU background paper on spam in the Information Society)

• Speaker: Mr Enrique SALEM (biography), President and CEO, Brightmail, United States of America
      o The scope of the spam problem
  
  

• Speaker: Mr Shin-Ichirou TAKAHASHI (biography), Manager, Products & Services Division Platform Department, NTT Docomo Inc., Japan
     o  Current trends in mobile-phone spam and counteractions by NTT DoCoMo
  
  

• Speaker: Mr Richard COX (biography), Spamhaus Project Team, Spamhaus, United Kingdom

1100 – 1130

Break

1130 - 1230  

Session 2: The Scope of the Problem (continued) (audio archive)

• Speaker, Mr Dave BRUNSWICK (biography), Anti-Phishing Working Group (APWG) & Tumbleweed, United Kingdom 
     o The rise of phishing  
  
  
•   Speaker: Mr Mark SUNNER (biography), CTO, MessageLabs, United Kingdom
     o The scope of the problem  
  

Panel discussion among the above-mentioned speakers moderated by Session Chair as well as questions from the floor.

1230 - 1400

Lunch

1400 - 1530

Session 3: Technical Solutions (audio archive)

Session Chair: Suresh RAMASUBRAMANIAN (biography), Coordinator, APCAUCE and Manager of Antispam Operations, Outblaze Ltd., Hong Kong, China

Spammers are in a constant “arms-race” with new technologies that are deployed to block spam. Although no single technical solution can stop all spam, there are a number of practical measures that can effectively reduce the amount of spam reaching end-users. This session discusses some of the technical schemes that have been deployed or proposed including whitelists and blacklists, authentication schemes, content filtering and charging schemes. The session will also discuss some of the reasons why no single technical solution has met universal acceptance.

• Presentation of Background Paper: Mr Khee Yoke HO (biography) & Mr Lawrence TAN (biography), Infocomm Development Authority (IDA), Singapore
    o Curbing spam via technical measures: an overview (paper)   
    o Curbing spam via technical measures (presentation)
  
  
• Speaker: Mr John R. LEVINE, (biography), Chair, Anti-Spam Research Group, Internet Research Task Force (IRTF) and Taughannock Networks, United States of America
    o Technical approaches to spam and standards activities
  
  
• Speaker: “International Cooperation and Standardization on Anti-spam”, Mr Yuxiao LI (biography), Director of the Anti-Spam Coordination Team, Internet Society of China (ISC), China
    o International anti-spam cooperation & building relevant standards
  
  
• Speaker: “An ITU-T Vision on Spam”, Mr Richard HILL (biography), Counsellor, ITU-T Study Group 2, Telecommunication Standardization Bureau (TSB), ITU
    o An ITU-T vision on spam
    

Panel discussion among the above-mentioned speakers moderated by Session Chair as well as questions from the floor.

1530 - 1600

Break

1600 - 1730

Session 4: Consumer Education and Awareness (audio archive)

Session Chair: Ms Vivienne PETERS, (biography), Executive Committee, International Telecommunications User Group (INTUG), Belgium
         o Spam and similar nuisances

Spam is one of the major concerns for consumers accessing the Internet today. The need for awareness campaigns for consumers in using electronic means of communication and developing skills to protect themselves against spam cannot be underestimated. In addition, increased coordination between consumer associations and organizations, in particular with regard to the sharing of information and best practices, can prove crucial to this process. This session discusses approaches to educating consumers’ awareness of the issues related to spam and promoting safer Internet use.

• Presentation of Background Paper: Mr Marc ROTENBERG (biography), Executive Director, Electronic Privacy Information Center (EPIC), United States of America  
    o A consumer perspective on spam: challenges and challenges (paper) 
    o A consumer perspective on spam (presentation)
  
  
• Speaker: Mr Robert EDWARDS (biography), President, International Federation of Direct Marketing Associations, Australia  
    o The age of control
  
  
• Speaker: Mr Stéphane MARCOVITCH (biography), Délégué général, Association des fournisseurs d'accès et de services Internet (AFA), France  
  
  
• Speaker: Ms Vanna PALUMBO (biography), Head, International and Community Matters Department, Garante per la protezione dei dati personali, Italy
  
  
• Speaker: Mr Rob BORTHWICK (biography), Public Policy Executive, Vodafone, United Kingdom
    o Vodafone Group policy on bulk unsolicited communications (presentation) 
    o  Vodafone public position on malicious and unsolicited communications (paper)
  

Panel discussion among the above-mentioned speakers moderated by Session Chair as well as questions from the floor.

Thursday 8 July 2004

0900 - 1030

Session 5: Spam Legislation and Enforcement: A Cross-Border Issue (audio archive)

Session Chair: Mr Philippe GÉRARD (biography), Legal and Regulatory Officer, Information Society Directorate-General, European Commission

Appropriate legislation and effective enforcement are two key elements in the fight against spam. As the phenomenon of spam has only in the last few years been on the agendas of national policy-makers, few countries have spam laws, and even those that have implemented legislation are facing the problem of tracking down spammers at national and international levels. In particular, spammers are increasingly adept at exploiting the international nature of the Internet. For this reason, cross-border cooperation is crucial both in the elaboration and implementation of new legislation and in its subsequent enforcement.

The different approaches in national spam legislation and the importance of cross-border cooperation in application and enforcement will be dealt with in Sessions 5 and 6. Session 5 focuses on national anti-spam legislation approaches, resulting different experiences, as well as attempting to examine why different national approaches have been taken.

• Presentation of Background Paper: Mr Matthew PRINCE (biography), CEO and co-founder, Unspam & Adjunct Professor, John Marshall Law School, United States of America
    o Countering spam: how to craft an effective anti-spam law" (paper)
• Speaker: Mr Derek WYATT (biography), Member of UK Parliament, United Kingdom
    o Presentation to ITU WSIS countering spam  
• Speaker: Mr Toshihiko SHIBUYA (biography), Deputy Director of the Telecommunications Consumer Policy Division of MPHPT, Ministry of Public Management, Home Affairs, Posts and Telecommunications, Japan  
    o Countermeasures against mobile spam
• Speaker: Ms Gabriela URQUIDI (biography), Juridical Director, Telecommunications Superintendence of Bolivia (SITTEL), Bolivia  
    o Legislation and spam control in Bolivia

Panel discussion among the above-mentioned speakers moderated by Session Chair as well as questions from the floor.

1030 – 1100

Break

1100 – 1230

Session 6: Spam Legislation and Enforcement: A Cross-Border Issue, continued (audio archive)

Session Chair: Mr John PALFREY (biography), Executive Director, Berkman Center for Internet & Society, Harvard Law School, United States of America

National legislation on spam is only halfway to effectively addressing the problem from a legal perspective. Enforcement has been recognized as one of the most significant concerns in fighting spam, and will require a growing involvement and cooperation of public institutions at both national and international levels. Session 6 discusses and provides examples of successful enforcement of anti-spam laws, including cross-border cooperation.

• Presentation of Background Paper: Ms Sophie NERBONNE (biography), Chef de la Division des Affaires économiques, Commission Nationale de l'informatique et des Libertés (CNIL), France  
    o Legislation and Eenforcement" (paper)
    o Results of initiative taken by the CNIL in relation to unsolicited electronic communications (annex)
  
  
• Speaker: Mr Hugh STEVENSON (biography), Associate Director for International Consumer Protection, Bureau of Consumer Protection, Federal Trade Commission, United States of America  
     o International law enforcement against spam
  
  
• Speaker: Mr Ki-Kwon KIM (biography), Director, Information Utilization Protective Division, Ministry of Information and Communication (MIC), Republic of Korea  
     o Anti-spam law enforcement in Korea
  
  
• Speaker: Mr Jon PRAED (biography), Partner, Internet Law Group, United States of America  
     o Spammers, phishers and other assorted crooks: a spam litigator's view from the front lines  
  
  
• Speaker: Mr Giorgio NALIN (biography), Senior Manager, Regulation and Quality of Services Department, Italian Ministry of Communications, Italy  
     o Italian experience on countering spam
   

Panel discussion among the above-mentioned speakers moderated by Session Chair as well as questions from the floor.

1230 - 1400

Lunch

1400 - 1530

Session 7: Multilateral and Bilateral Cooperation (audio archive)

Session Chair: Mr Wonki MIN (biography), Director, International Policy Division, Ministry of Information and Communication, Republic of Korea

A multi-faceted approach is certainly needed to effectively fight spam. However, prevention, consumer awareness, filtering techniques and national laws will be of little use if international cooperation is not developed. The role of multilateral and bilateral cooperation in the field of spam has two main aspects:

• to promote the adoption of effective legislation in countries which do not have relevant laws; and
• to develop international cooperation to ensure effective enforcement of applicable rules.

Speakers will present an overview of some current and planned multi- and bilateral cooperation initiatives.

• Presentation of Background Paper: Mr Philippe GÉRARD (biography), Legal and Regulatory Officer, Information Society Directorate- General, European Commission  
    o Multilateral and bilateral cooperation to combat spam (paper)
    o Multilateral and bilateral cooperation to combat spam (presentation)  
  
  
• Speaker: Ms. Susan Schorr (biography), Telecommunication Development Bureau, ITU  
    o BDT efforts to promote international cooperation on countering spam
  
  
• Speaker: Mr Dimitri YPSILANTI (biography), Organisation for Economic Co-operation and Development (OECD)
    o OECD spam activities
  
  
• Speaker: Mr Peter FERGUSON (biography), Director, Electronic Commerce Policy Electronic Commerce Task Force, Industry Canada, Canada
  

Panel discussion among speakers above moderated by Session Chair as well as questions from the floor.

1530 - 1600

Break

1600 - 1730

Session 8: Multilateral and Bilateral Cooperation Panel Discussion (audio archive)

Session Chair: Mr Jean-Jacques SAHEL (biography), Deputy Head, International Communications Policy, Department of Trade and Industry, United Kingdom

During the panel discussion, participants will have the opportunity to discuss in more detail the different initiatives and ideas presented during the previous session of the meeting, focusing in particular on the development of specific international cooperative measures to counter spam.

• Speaker: Mr John HAYDON (biography), Executive Manager, Consumer and Universal Service Obligation Group, Australian Communications Authority, Australia
    o Multilateral and Bilateral Cooperation: the Australian approach  
  
  
• Panellist: Mr Jaeil LEE (biography), Vice President, Electronic Transaction Security & Data Protection Division, Korean Information Security Agency, Republic of Korea
  
  
• Panellist: Mr Peter FERGUSON (biography), Director, Electronic Commerce Policy Electronic Commerce Task Force, Industry Canada, Canada  
    o Canada's anti-spam initiative  
  
  
• Panellist: Mr Jingguang FU (biography), Telecommunication Administration Bureau, Ministry of Information Industry, People’s Republic of China  
    o China's anti-spam work  
  
  
• Panellist: Mr. José Alexandre Novaes BICALHO (biography), Agência Nacional de Telecomunicações, Brazil
    o Brazilian intervention  
  

Panel discussion among speakers above moderated by Session Chair as well as questions from the floor.

Friday 9 July 2004

0900
-
1030

Session 9: Frameworks for International Action: Draft Meeting Report (audio archive)

Session Chair: Dr Robert HORTON (biography), Acting Chairman, Australian Communications Authority, Australia

Based on reporting from the Session Chairs, this session discusses possible practical initiatives and cooperative solutions to addressing the problem of spam in a comprehensive and coordinated manner.

• Rapporteur for Session 1 & 2: Mr Richard COX (biography), Spamhaus Project Team, Spamhaus, United Kingdom  
  
  
• Rapporteur for Session 3: Dr John R. LEVINE, (biography), Chair, Anti-Spam Research Group, Internet Research Task Force (IRTF) and Taughannock Networks, United States of America
  
  
• Rapporteur for Session 4: Ms Vivienne PETERS, (biography), Executive Committee, International Telecommunications User Group (INTUG), Belgium
  
  
• Rapporteur for Session 5: Mr Matthew PRINCE (biography), CEO and co-founder, Unspam & Adjunct Professor, John Marshall Law School, United States of America
  
  
• Rapporteur for Session 6: Mr John PALFREY (biography), Executive Director, Berkman Center for Internet & Society, Harvard Law School, United States of America
  
  
• Rapporteur for Session 7: Mr Wonki MIN (biography), Director, International Policy Division, Ministry of Information and Communication, Republic of Korea
  
  
• Rapporteur for Session 8: Dr Robert HORTON (biography), Acting Chairman, Australian Communications Authority, Australia  
  

1030 
–
1100

Coffee break and distribution of the draft meeting report

1100 
–
1215

Session 10: Discussion of Meeting Report (audio archive)

Session Chair: Dr Robert HORTON (biography), Acting Chairman, Australian Communications Authority, Australia

Discussion of the draft meeting report.

1215 
- 1230

Close of the Meeting (audio archive)