Project Details


WSIS Prizes Contest 2025 Nominee

Public Service System for Aging and Accessibility of Internet Applications of China


Description

Results Achieved:
1.Standardization:
2020, Web Information Accessibility Technical Requirements
2021, Web Information Accessibility General Design Specification
General Design Specifications for Internet Websites Adapted for the Elderly
Evaluation and Assessment System for the Capacity of the Internet Website Adapted for the Elderly and Accessibility
2. Wide Coverage: It provides comprehensive solutions and necessary technical support to various sectors, and integrates into multiple high-frequency usage scenarios, including e-government services, online shopping, transportation, and healthcare, reaching millions of elderly and disabled users. Since 2021, it has promoted more than 15,000 websites to complete ageing and accessibility adaption, of which nearly 4,000 have passed the evaluation and acceptance, and been certified with the accessibility mark.
3. User Satisfaction: In cooperation with the China Disabled Person’s Federation and the China National Committee on Ageing, we conducted satisfaction surveys on persons with disabilities and older persons. The system has received high satisfaction ratings from its target demographic, indicating substantial improvements in their digital experience.
Impact Generated:
1. Empowerment of Marginalized Groups: The project has empowered elderly and disabled individuals by enabling them to independently access and utilize digital services, thereby enhancing their quality of life and social participation.
2. Promotion of Digital Inclusion: It has contributed to a more inclusive digital society, aligning with global efforts to bridge the digital divide. Promoted social cohesion by ensuring that all citizens, regardless of age or ability, can participate fully in the digital society.
3. Economic and Social Benefits: Improved digital accessibility has led to increased economic opportunities for the elderly and disabled, while also reducing the digital literacy gap and fostering a more equitable digital ecosystem.

Project website

http://wza.isc.org.cn/


Images

Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C3. Access to information and knowledge
  • AL C4. Capacity building
  • AL C5. Building confidence and security in use of ICTs
  • AL C6. Enabling environment
  • AL C7. E-government
  • AL C7. E-business
  • AL C7. E-learning
  • AL C7. E-health
  • AL C7. E-employment
  • AL C7. E-environment
  • AL C7. E-agriculture
  • AL C7. E-science 2025
  • AL C11. International and regional cooperation
Sustainable development goals related to this project
  • Goal 3: Good health and well-being
  • Goal 4: Quality education
  • Goal 8: Decent work and economic growth
  • Goal 9: Industry, innovation and infrastructure
  • Goal 10: Reduced inequalities
  • Goal 11: Sustainable cities and communities
  • Goal 16: Peace, justice and strong institutions
  • Goal 17: Partnerships for the goals

Coverage
  • China

Status

Ongoing

Start date

2021

End date

Not set


Target beneficiary group(s)
  • Older persons
  • People with disabilities

Replicability

Recognized as a leading example in the national initiative for internet application accessibility, the system has inspired other companies to adopt similar practices, fostering a broader movement towards digital inclusivity.


Sustainability

The project's success has demonstrated the feasibility and importance of long-term investment in digital accessibility, encouraging further research and development in this area.


WSIS values promotion

1. Promoting Inclusivity and Accessibility The project aims to address the challenges faced by the elderly and people with disabilities in using internet applications. This aligns with WSIS's emphasis on ensuring that everyone, including marginalized and vulnerable groups, has easy and affordable access to information and communication technologies (ICTs). It ensures that these groups are not left behind in the digital age. 2. Promoting Public Services Through ICTs By improving the accessibility of internet applications, the project facilitates the delivery of public services to vulnerable populations. This supports WSIS’s vision of leveraging ICTs to enhance governance, healthcare, education, and other essential services. 3. Empowering Marginalized Groups The project specifically targets aging populations and individuals with disabilities, who are often marginalized in the digital space. By addressing their needs, it promotes equity and ensures that the benefits of ICTs are shared by all. 4. Encouraging Innovation and Collaboration The project likely involves collaboration between government, private sector, and civil society to develop accessible technologies. This fosters innovation and partnerships, which are key WSIS principles for achieving sustainable development goals. 5. Enhancing Quality of Life By enabling older adults and people with disabilities to access digital services, the project improves their quality of life, promotes social inclusion, and supports sustainable development goals related to health, education, and economic growth. 6. Raising Awareness and Advocacy The project raises awareness about the importance of digital accessibility and the rights of older adults and people with disabilities to participate in the digital world. This advocacy aligns with WSIS’s goal of promoting a people-centered information society.


Entity name

Internet Society of China (ISC)

Entity country—type

China Civil Society

Entity website

https://www.isc.org.cn/