Project Details


AI Repository Project

WSIS Prizes Contest 2025 Champion

Digital Employee Experience


Description


The UXUI platform revolutionizes staff management by offering a smart, integrated and hassle-free solution. Employees can easily manage their leaves, keep their personal records up to date and track their attendance effortlessly. Managers gain powerful tools to track performance, approve overtime, and navigate organizational charts in an intuitive way. The system also automates Payslip generation and official letter requests – reducing delays and bureaucracy.
https://uxui.bayanati.gov.ae (Available on prem within Entities Network)
Key Objectives of the project are as follows:
1. Improved user experience: To deliver a rich user experience aligned with modern design trends, the platform offers personalized themes, streamlined navigation that reduces transaction steps, and clean, user-friendly dashboards for enhanced usability.
2. Support employee growth: By offering personalized learning paths and development opportunities, we wanted to help employees grow in their roles, learn new skills, and feel more engaged in their career journeys.
3. Generative-AI: With Gen-AI assistant, we are helping employees to answer complex queries about law and regulations and reducing load on HR Operation team.
4. Simplify admin tasks: We aimed to reduce the manual, time-consuming work in HR, such as managing performance reviews and tracking development plans, so HR teams could focus on more strategic initiatives.
5. Boost engagement and retention: By tailoring development plans to individual employees, we hoped to increase job satisfaction and help retain talent across the organization.

Since it’s launch we have achieved the following milestones:
- Activated to over 80000+ employees spanning across 25 Federal Government Entities
- 58% Reduction in Clicks compared to the ERP Self-service solution
- 67% reduction in screen steps
- 56% reduction in time to complete a service
- 7928 AI-driven inquiries handled, reducing HR Legal inquiry Support queries.

Project website

https://uxui.bayanati.gov.ae


Images

Action lines related to this project
  • AL C3. Access to information and knowledge
  • AL C7. E-employment 2025
Sustainable development goals related to this project
  • Goal 8: Decent work and economic growth

Coverage
  • United Arab Emirates

Status

Completed

Start date

July 2023

End date

December 2024


Target beneficiary group(s)
  • Indigenous and nomadic peoples

Replicability

Our platform is highly replicable, thanks to its independent and flexible architecture. Unlike traditional solutions that are deeply tied to a single source system, UXUI is built as an independent and modular digital layer. This approach ensures adaptability across various environments and enables seamless integration with existing systems.

By developing UXUI as a standalone platform, we successfully created a mobile application with minimal modifications to the underlying ERP system. This segregated architecture not only accelerates deployment but also simplifies connectivity with multiple systems.

Moreover, thorough strategic collaborations with Federal and Local Government Entities, UXUI seamlessly connects with diverse infrastructures, facilitating real-time data exchange and proactive service delivery. This capability ensures that Federal Government employees receive a unified, intuitive experience, regardless of the backend systems in place.


Sustainability

By moving from paper-based processes to digital self-service, the UXUI system reduces the need for physical resources, which lowers carbon footprint significantly. The system also reduces the administrative costs by automating routine tasks by leveraging integrations with other Federal and local entities to pull data such as automatic application of Sick Leave based on Medical Report from Health Authority, verification of Medical Fitness reports. Additionally, simplifying the processes and reducing bureaucracy can improve job satisfaction and overall well-being. Continuous improvements to the system with the use of latest generative AI technology and integration capabilities ensures the system remains adaptable to future changes and advancements in technology.


WSIS values promotion

The Digital Employee Experience platform strongly promotes the WSIS value of Access to Information and Technology by providing a user-friendly, intuitive platform that simplifies complex processes previously managed through a challenging ERP interface. By leveraging multilingual support and AI powered assistance, the system ensures that all employee can easily access their personal records, gathered from multiple reliable sources such as ICP, Health Authority, General Pension Authority, MOHRE etc. The UXUI centralizes various services, enabling real-time acces to essential information and documents, such as Unemployment Insurance, Sick Leave and Medical Fitness certificates integrated with Health Authorities. This inclusive, efficient and continuously improving platforms helps deliver a knowledgeable and self-sufficient workforce, aligning perfectly with WSIS’s goal of making information and knowledge more accessible.


Entity name

Federal Authority for Government Human Resources (FAHR)

Entity country—type

United Arab Emirates Government

Entity website

https://www.fahr.gov.ae/