The Government Resource Planning (GRP) Human Resource Management System (HRMS) is a secure, unified platform supporting over 85 government entities and 75,000+ employees. It streamlines HR operations, enhances efficiency, and ensures standardized procedures and policies.

GRP HRMS serves as a single source of truth for Dubai Government employee data, integrating advanced ICT to automate transactions and support the paperless initiative by digitalizing over 250 requests. It enhances HR operations through mobility and business intelligence, managing processes from recruitment and onboarding to payroll, performance tracking, and development. Its adaptability extends to private companies like ParkIN.

Ensuring security and reliability, GRP HRMS complies with ISO 27001 standards, maintains 99% uptime, and features an offline-enabled Smart Employee App. The system optimizes the employee journey, from automated recruitment and onboarding to self-service HR management, payroll processing, and structured performance evaluations.

GRP HRMS has improved HR efficiency, reduced administrative burdens, and enhanced transparency. Its adoption has driven sustainability, saving costs and reducing paper use.
GRP HRMS has improved HR management efficiency, reducing administrative burdens, enhancing data accuracy, and providing real-time insights. Mobility and business intelligence features empower HR professionals and employees, fostering agility. The system's adoption has led to increased transparency, better governance, and higher employee satisfaction.
GRP HRMS delivers substantial financial savings, generating an annual ROI of 130 million AED. Beyond cost savings, it has advanced Dubai's sustainability goals by digitalizing over 250 requests, significantly reducing paper consumption. Through modules like Dubai Career and SmartPath, GRP HRMS supports comprehensive talent management from recruitment to performance evaluation. The Learning and Development System ensures continuous employee growth.

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• United Arab Emirates

• Older persons
• Women
• People with disabilities
• The unemployed
• Remote and rural communities
• Employee, Managers, and Outsource Employees

The project's replicability is facilitated by its modular design, reliance on widely used technologies, and integration capabilities.
How and Where This Project is Replicable:
 Modular Design:
The GRP HRMS is structured in modules, making it adaptable to various organizational structures and requirements. These modular components can be easily replicated and customized based on the needs of different government entities or organizations.
 Integration Capabilities:
As the backbone for employee data across all entities using it, GRP HRMS integrates with various applications and systems. It provides a wide range of APIs that are utilized by multiple entities and applications for seamless data integration. Furthermore, GRP HRMS integrates Dubai Data and Statistics Establishment, to facilitate advanced data analytics.
 Scalability:
The project's successful implementation within the Dubai Government showcases its scalability. Replication can occur not only within different government entities but also in various industries within Dubai that seek to enhance internal processes and services.
 Customization for Regional and Cultural Needs:
Multi-language support and customizable features cater to regional languages, ensuring inclusivity and accessibility.
 Scalability Across Entity Sizes:
Accommodates entities of varying sizes within Dubai, from local government organizations to private companies, addressing diverse operational scales.
 Comprehensive Employee Lifecycle Management:
GRP HRMS supports the full spectrum of HR functions, including recruitment, onboarding, performance management, and end-of-service processes.

How and Where This Project is Sustainable:
 Technological Sustainability:
GRP HRMS is powered by Oracle E-Business Suite R12.2.10, providing a stable, enterprise-grade foundation. It integrates with in-house modules like Smart Time (attendance management) and Smart Employee, as well as on-premise applications like Smart Path and the Learning Management System (LMS), developed by different vendors but fully integrated into the system. The inclusion of cloud-based modules like Dubai Careers highlights its hybrid architecture, balancing on-premise reliability with cloud flexibility. Its modular design and regular updates ensure continuous innovation and scalability.
 Operational Efficiency:
By automating HR processes, integrating with various applications, and centralizing employee data, GRP HRMS reduces manual workloads and operational costs. This efficiency not only minimizes resource usage but also extends the system's lifespan by preventing redundancy and ensuring consistent performance.
 Cost-Saving Measures:
The project actively contributes to cost-saving in human capital operations by reducing service delivery times and resource duplication, resulting in sustainable financial savings.
 Environmental Impact:
The digitization of HR processes reduces reliance on paper, contributing to eco-friendly practices. Additionally, the use of cloud-based modules minimizes the need for extensive physical data centers, reducing energy consumption and the organization’s overall carbon footprint.
 User Engagement and Experience:
The system focuses on delivering a positive user experience, enhancing engagement, and fostering a culture of continuous learning and development, which contributes to its long-term sustainability.
The GRP HRMS project exemplifies sustainable digital transformation, balancing technological innovation with operational efficiency, environmental responsibility, and long-term strategic alignment.

 Inclusivity and Accessibility: GRP HRMS ensures that public service delivery is accessible to all employees, including those in remote locations and those with disabilities.  Fostering Innovation and Digital Transformation: The project embodies the spirit of innovation by integrating applications like Smart Time, Smart Employee, Smart Path, and LMS, creating a unified digital HR ecosystem.  Promoting Efficiency and Transparency: By automating HR processes and centralizing employee data, GRP HRMS improves operational efficiency and transparency. supports Real-time dashboards and automated reporting.  Empowering Human Capital Development and Collaboration: GRP HRMS supports human capital development by integrating with Dubai Careers, which advertises vacancies and enables candidates to apply seamlessly.  Data-Driven Governance: Integration with the Dubai Data and Statistics Establishment facilitates advanced data analytics, supporting evidence-based decision-making and smart governance, which aligns with WSIS's focus on leveraging ICT for sustainable development.  Efficiency and Effectiveness: GRP HRMS promotes a paperless environment by digitizing HR processes, reducing administrative burdens, and optimizing workflows. By the end of 2020, Dubai had already reduced paper usage by over 80%, saving more than 336 million sheets of paper. This efficiency aligns with WSIS values of maximizing the impact of digital solutions in public service delivery. Public Engagement and Experience: GRP HRMS provides a unified, accessible customer experience, promoting positive public engagement and reflecting WSIS values of digital service accessibility and citizen empowerment.  Environmental Responsibility: The digitization of HR processes reduces paper usage and promotes eco-friendly practices, contributing to sustainable development goals and aligning with WSIS's commitment to environmental responsibility.