Since there is a free market environment in the relevant sector, ensuring market and product/service transparency is one of the most important consumer protection tools. With the ‘Tariff Comparison Service’, it is aimed to provide accurate information to consumers with simple, clear and understandable data, so that consumers can make the right choice for themselves through this information. It is also aimed to eliminate information asymmetry, which is one of the important market failures in the economic literature. By eliminating information asymmetry in the sector, it is aimed to ensure that consumers make the right choice, increase price competition and quality of service. In addition, telecommunication companies can easily introduce their services to citizens through this service, thus increasing the recognition of small-scale companies in the market will have a positive effect on market competition. Within the scope of all these, protection of consumers in a weak position will be ensured. In addition, special consumer groups such as the people with disabilities, the elderly, and those with economic difficulties will be able to easily access tariffs offered specifically for them through this service
https://www.turkiye.gov.tr/btk-tarife-karsilastirma
Ongoing
07 February 2025
Not set
It is expected that this service will be used intensively by the society with the benefits it offers to both consumers and sectoral competition, and that this use will have a positive impact on the environment by reducing time and research costs.
This service has been developed to ensure that consumers, who are in a weak position in the face of large companies, are informed in the most accurate way and make the right decisions for themselves.
Information Technologies and Communication Authority (BTK)
Türkiye (Republic of) — Government
https://www.btk.gov.tr/
This service has been developed through co-operation between public bodies Information and Telecommunication Technologies Authority (BTK) and e-Government Gateway (Digital Transformation Office (DTO) of the Presidency of the Republic of Türkiye and TÜRKSAT) and private telecommunications companies (13 leading telco companies of Türkiye).
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