Project Details


AI Repository Project

WSIS Prizes Contest 2024 Nominee

e-Payment Platform


Description

The Digital Government strategy in state of Qatar aims to enhance the efficiency and effectiveness of government institutions and improve the services offered to the public by improving the level of government services for individuals and companies, raising the efficiency of government administrative processes, and increasing the levels of transparency and community participation.The e-Payment Platform which is considered one of the main shared services offered to the government will allow individual (including external users outside Qatar) and corporate users to pay for the electronic services offered by various government departments in the country. The platform will cover all current and future e-Payment needs through the provision of numerous options for payments through the following key features :
-Credit Cards (Visa , Master, AMEX, JCP, Union Pay)
-Debit Cards
-Instant Bank Transfer within the country (local users can use their accounts in any bank to instantly pay for their usage of online Government Services
-Apply Pay
-Google Pay
-Payment Tokenization
-Split Payments
-Reporting
-Refunds
-Reconciliation Process
-QR Code Payments
-Security through 3DS
-PCI compliance
-multiple payment channels, such as the Web, mobile phones and points of sale (POS).
The project is considered as a groundbreaking initiative within the region, introducing a singular and comprehensive payment platform that incorporates a wide array of features. This innovative approach offers numerous advantages to government agencies, with one of the most noteworthy being a substantial reduction in operating expenses. This cost-effectiveness stems from a decrease in the number of resources needed and in the operation
Furthermore, the multifaceted nature of the platform enables government entities to streamline the provision of e-government services. This not only facilitates efficiency but also expedites the implementation process, allowing government agencies to offer electronic services in the shortest time possible

Project website

https://merchantportal.qnb-pay.com/#/login


Images

Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C2. Information and communication infrastructure
  • AL C3. Access to information and knowledge
  • AL C4. Capacity building
  • AL C5. Building confidence and security in use of ICTs
  • AL C6. Enabling environment 2024
  • AL C7. E-government
  • AL C7. E-business
  • AL C7. E-learning
  • AL C7. E-health
  • AL C7. E-employment
  • AL C7. E-environment
  • AL C7. E-agriculture
Sustainable development goals related to this project
  • Goal 1: No poverty
  • Goal 4: Quality education
  • Goal 5: Gender equality
  • Goal 8: Decent work and economic growth
  • Goal 9: Industry, innovation and infrastructure
  • Goal 10: Reduced inequalities
  • Goal 11: Sustainable cities and communities
  • Goal 12: Responsible consumption and production
  • Goal 17: Partnerships for the goals

Coverage
  • Qatar

Status

Ongoing

Start date

05 January 2020

End date

Not set


Target beneficiary group(s)
  • Youth
  • Older persons
  • Women
  • Indigenous and nomadic peoples
  • People with disabilities
  • The unemployed
  • The poor
  • Migrants
  • Refugees and internally displaced people
  • Remote and rural communities
  • External Visitors, Government entities , private sectors , businesses

Replicability

The project can be replicable due to following:
• Use of Modular Architecture: The project is designed with a modular architecture, allowing different components to be easily replicated and integrated into various systems.
• Use Open-Source Framework:
• Use of Standardized APIs
• Documentation and Manuals: Comprehensive documentation, including technical specifications, API documentation, and implementation guides, is readily available.
• Scalability: The payment gateway is designed to handle varying transaction volumes, ensuring scalability as businesses grow. This scalability factor makes it applicable to both small enterprises , large corporations and on nationwide level
• Security Measures: Robust security measures, such as encryption, secure connections, and compliance with industry standards, are implemented.
Where it can be Replicable:
The e-Payment Platform Project is versatile and can be replicated across diverse industries, including e-commerce, retail, healthcare, and more. Its flexibility allows businesses in different sectors to leverage its capabilities. The project is can also be replicable in global markets, accommodating different currencies, languages, and regulatory requirements. It can be easily adapted to suit the specific needs of businesses operating in various countries.


Sustainability

The utilization of the PPP model in this project establishes a robust operating framework, promoting sustainability through a reliable revenue model. This ensures the financial stability of the project and optimizes operational costs, thereby securing its economic viability. Furthermore, the project prioritizes energy efficiency, aiming to reduce the environmental footprint linked to server infrastructure and data centers.
Additionally, the project is committed to adhering to both local and international regulations concerning online payments. Clear measures are in place to guarantee compliance with these regulations. The project also emphasizes a culture of continuous improvement, actively incorporating user feedback and staying abreast of technological advancements to maintain competitiveness.


WSIS values promotion

e-Payment platforms significantly advance the World Summit on the Information Society (WSIS) values by fostering a more inclusive, secure, and efficient digital society: Financial Inclusion: These platforms integrate individuals in remote areas into the digital economy, aligning with WSIS's goal of inclusive information societies. Economic Development: By facilitating online transactions, they boost economic growth, supporting e-commerce and digital businesses, resonating with WSIS's vision of leveraging ICTs for economic advancement. Data Security and Privacy: e-Payment platforms emphasize protecting financial information, building trust in digital technologies, in line with WSIS's focus on a secure information society. Efficient Transactions: They enhance the efficiency of financial dealings, supporting WSIS's value of improving communication systems. Capacity Building: These platforms encourage ICT skills development, aligning with WSIS objectives of empowering individuals through digital literacy. Digital Governance: Adhering to digital standards and regulations, e-Payment platforms contribute to a robust legal framework for digital societies, a key WSIS goal. Reducing the Digital Divide: Accessible payment solutions help bridge the gap between different societal groups, directly responding to the WSIS mandate. Partnership: Many projects are based on Public-Private Partnerships, encouraging collaboration between sectors, in line with WSIS's advocacy. Equality: Bank-neutral systems ensure equal service access for all, reflecting WSIS's commitment to digital equality. In summary, e-Payment platforms are not just technological innovations but tools for social and economic empowerment, crucial in shaping a connected and equitable digital world as envisioned by WSIS.


Entity name

Ministry of Communication and Information Technology (MCIT)

Entity country—type

Qatar Government

Entity website

https://www.mcit.gov.qa/en

Partners

The partnership is with Qatar National Bank(QNB). The contact details are as following : - Maryam Al-Kuwari ( e-mail : maryam.kuwari@qnb.com) - Mohan Koilath ( e-mail : mohan.koilath@qnb.com , Tel: +974 4497 5605)