Since March 16, 2020, schools closed in Costa Rica, cancelling in-person classes and moving the educational system to at-home schooling. The Omar Dengo Foundation, in coordination with the National Program of Educational Informatics Ministry of Public Education – Omar Dengo Foundation (PRONIE MEP-FOD), offered the following services: - Teacher training activities through FOD´s virtual training campus “Upe” and other online training services such as Cisco Networking Academy. Including the offering of online courses, workshops and tutorials in subjects such as learning with mobile technologies, computational thinking, programming, electronics, cybersecurity, digital citizenship and entrepreneurship. - Encourage the use by teachers of Microsoft Teams through social networks. - Digital resource toolbox “LIE++ from home”, to guide online, at-distance and offline educational informatics learning, by primary and secondary school students. - Provision of alternative communication tools, such as Cisco Webex licenses. - Home access to PRONIE MEP-FOD´s laptops so that students could continue with their educational processes through at-distance and virtual schooling. - Teacher Help Desk to answer inquiries using WhatsApp messages, Email and phone calls. - Transportation of educational materials to students without Internet access.

http://www.fod.ac.cr

• Costa Rica

The activities undertaken by FOD included the use of the following tools and online platforms to promote the continuation of the educational services by students and teachers: - Online Virtual Campus “Upe” (www.upe.ac.cr) - “LIE++ from home” digital toolbox (lieencasa.fod.ac.cr) - Microsoft Teams, the communication platform selected by Costa Rica´s Ministry of Public Education to be used within the country´s public educational system. - Cisco Webex - WhatsApp messaging - Email services - Social networks, used to share learning capsules and to organize live training events on subjects related to new strategies towards online learning at home.