QR's Digital Workforce platform allow employees to use their mobile devices to access enterprise information, anywhere at anytime. It is an online and mobile ready application that provides employees with answers to common HR related queries and access to tools to submit and process employee self service requests. The solution provides employees with a personalized and interactive experience that guides them through various processes without the need to speak to an HR advisor or read through extensive documents / policies. 30 pre-modelled processes allows employees to view and update HR personal information, submit and track HR requests, and view Pay slip and generate reports/letters on the go are included in the platform which is accessible on the internet or from a mobile device.

Employee digitalization initiative is part of QR's 'Employee First - Society First' transformation program to implement a mobile platform that supports remote working during COVID and promotes environment sustainability by completely eliminating paper based forms. It is an internet based portal built over ERP and needs only access to internet and does not require any special hardware or software to use.

This system aims to digitalize ways of conducting business resulting in increasing productivity, growth and well-being. This project further promotes cost saving and is environment friendly as it removes the costs associated with printing, handling and processing of paper forms.

https://eservices.qr.com.qa

• Qatar

• Youth
• Older persons
• Women
• People with disabilities
• Migrants
• Remote and rural communities

This project is organization centric and can be extended to all organizations looking for employee digitalization initiatives.

This project is sustainable as yearly results show increased adoption of the system by employees and complete elimination of paper based forms and approvals.

By developing smartphone applications, QR simplified employees complex work environment by focusing only on their actual business needs. It enables employees to complete tasks on mobile devices in just a few minutes and provides access to key tasks without having to be at the office.