Since government machinery was expected to continue their operations without disruption, it was essential to facilitate it through the adoption of suitable tools and technologies immediately. In this unprecedented situation Information and Communication Technology Agency (ICTA) has introduced a novel platform based on a popular open source software. The usage is free of charge, with telecom companies waving the connectivity fee to the site.
ICTA has continuously facilitated to increase the adoption through dedicated consultation and also produce user guides to use this platform.

http://www.icta.lk/covid19-response/

• Sri Lanka

This project can be replicated easily under similar circumstances if: proper engagement models are clearly defined and agreed upon in the private sector, disparity of ownership of devices is reduced, the stakeholders are prepared for the immediate transformation.

There is a clear road to sustainability since the government of Sri Lanka backs all these initiates through the Ministry of Education and ICTA.

Governments, as well as private sector, civil society and the United Nations and other international organizations have an important role and responsibility in the development of the Information Society and, as appropriate, in decision-making processes. Building a people-centred Information Society is a joint effort which requires cooperation and partnership among all stakeholders