Project Details


WSIS Prizes Contest 2020 Nominee

Digital Postal Office Information Management System


Description

ePosta is an Enterprise Transactional Postal Office Management platform that allows any Post Office offer all its services, all government Services as well as private services online using one single platform. ePosta is intended to revolutionize post office by turning it into a supermarket for all Postal services, Government Services as well as Financial Services. ePosta seeks to provide a single platform through which all postal offices can seamlessly offer services and create new avenues for revenue enhancement.
ePosta has transformed the way citizens communicate and transact business through the Post Office as well as propelled the postal industry into greater heights. This has helped Posta Uganda generate both incremental change and wide-ranging strategic reforms in the delivery of mail.
ePosta has enabled citizens enjoy postal services electronically via any electronic device thus invigorating the aspect of convenience, inclusion and affordability in the Postal services. The purpose is to provide a platform to help users access all services anytime anywhere at their convenience.

Impact;

. Delivery of e Government Services through the Post Office (Innovative , Integrated
and Inclusive.
• Creation of new sustainable sources of revenue for the company;
• Cost reduction
• More return of equity
• Productivity improvement
• Improved customer satisfaction
• Better customer retention
• Faster time-to-market

In Conclusion, ePosta is an enabler for the achievement of the Sustainable Development Goals (SDGs) in Uganda.



Project website

https://www.eposta.ug


Images

Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C2. Information and communication infrastructure
  • AL C3. Access to information and knowledge
  • AL C6. Enabling environment
  • AL C7. E-government 2020
  • AL C7. E-business
Sustainable development goals related to this project
  • Goal 7: Affordable and clean energy
  • Goal 8: Decent work and economic growth
  • Goal 9: Industry, innovation and infrastructure
  • Goal 10: Reduced inequalities
  • Goal 11: Sustainable cities and communities
  • Goal 12: Responsible consumption and production

Coverage
  • Uganda

Status

Completed

Start date

March 2019

End date

2020


Target beneficiary group(s)
  • Youth
  • Older persons
  • Women
  • Indigenous and nomadic peoples
  • People with disabilities
  • The unemployed
  • The poor
  • Migrants
  • Refugees and internally displaced people
  • Remote and rural communities
  • All

Sustainability

The project addresses the UN SDGs Agenda and National Social Economic Development Initiatives by easing accessibility of Government and Postal Services through the Postal Network.


WSIS values promotion

It fosters digital transformation of postal services in Uganda through partnership with private sector in the use of ICTs to benefit society.


Entity name

Uganda Post Limited (UPL)

Entity country—type

Uganda Government

Entity website

http://www.ugapost.co.ug

Partners

Felix Musiime (+256 772 927 866)