Created in January 2019, the Digital Agency for Public Innovation is a team of less than 200 government civil servants whose job is focused on three mains axis: acceding, empowering, and serving. First, we are guaranteeing everybody’s access to the internet by progressively providing free Wifi connectivity; second, we are developing digital tools that empower citizens so that they can better exercise and claim their rights; and third, we are creating digital instruments that allow the government to serve better and be more efficient. In sum, the Agency’s work is aimed at innovating so everybody’s rights are guaranteed in the city.
Since its establishment, the Agency has delivered over 150 in-house platforms, some of which have been recognized nationally and internationally. Some of our most significant projects have been: An Open Data Portal (datos.cdmx.gob.mx, our new open data website, awarded first place in our national Innovation in Transparency Award), a Wellbeing Information System, Sistema de Información para el Bienestar (tubienestar.cdmx.gob.mx, our social policy system, awarded with the IADB’s “Eduardo Campos” Award), a Budgetary Transparency Portal, Portal de Transparencia Presupuestaria (tudinero.cdmx.gob.mx, our open fiscal data site, accredited with a special mention at the I+T Gob Awards), a Digital Marketplace, Tianguis Digital (tianguisdigital.cdmx.gob.mx, our public contracting system), and a Unified System for Citizen Demands - SUAC (atencionciudadana.cdmx.gob.mx, our digital tool for attending citizen’s demands).

http://adip.cdmx.gob.mx

• Mexico City, Mexico

• Youth
• Older persons
• Women
• People with disabilities
• The unemployed
• The poor
• Migrants
• Remote and rural communities
• Mexico City’s citizens

Not only the Agency, but all of its projects are replicable in other places. Since all projects are developed in-house, all of the code produced by the Agency is planned as free access, open for distribution, adaptation, and improvement. While the Agency is currently testing all projects within Mexico City, the aim is release them in other places where they can also help to improve people’s lives, at no cost and under the principles of essential free software.

Unlike under prior administrations in which the government depended on external software companies, the Agency became Mexico City’s government software developer. This means that all projects are designed and developed in-house. This provides the government with more control over its digital tools and, at the same time, prevents projects from disappearing and guarantees their sustainability, regardless of who governs the city and which agreements they might make with other entities or providers.

The Digital Agency for Public Innovation takes the lead among Mexico City’s government entities in implementing ICTs and bringing suitable infrastructure with the aim of guaranteeing everybody’s equal access to rights. Our work is devoted to providing access, empowering, and serving better, three factors well valued in the WSIS.