Violence in Rakhine State has driven approximately 723,000 Rohingya refugees since August of 2017 across the border from Rakhine. The speed and scale of the influx has resulted in a critical humanitarian emergency. At present, there are 70 INGOs, 40 National NGOs and 7 UN agencies which are operating in the Rohingya camps, offering a variety of healthcare services and consultations. Health services are offered at 3 levels - one, at the household level (household in the case of Rohingya camps are more like temporary tents which house a family); two, at small facilities generally providing primary health care services for specific hours; three, at somewhat larger facilities with beds providing 24/7 health care services.
To ensure proper health services, the platform was developed which will enable both intra-organizational coordination among health cadres, inter-organizational collaboration through referrals and targeted interventions, automated reporting to the government information systems for timely policy decisions and connect health services with beneficiaries to ensure continuity of care regardless of whichever health facility they go to.
The solution works in key 4 areas:
1) Strengthen individualized service delivery within and among organizations
2) Strengthen real-time reporting to the GoB and Inter Sector Coordination Group(ISCG):
3) Improving adherence and timeliness towards services provided
4) Disease Surveillance

https://www.mpower-social.com/humanitarian-response.php

• Ukhia, Cox's Bazar, Bangladesh

• Women
• Migrants
• Refugees and internally displaced people

The application is built to provide health care services during humanitarian crisis situation. The health care service delivery method is coordinated and managed by UN agencies and follow the same protocol. Thus, the potential user group for the solution are the INGOs, NNGOs and the UN agencies can replicate the solution for health service delivery in any Rohingya refugee camp.
For delivering health services in such an emergency, health services are provided in a similar manner around the globe. To manage health services for refugees in countries, the solution can be replicated and utilized as well.

Considering the global environment and geo political situation/conflicts, there is a sudden rise of humanitarian crisis situation. During these undesirable and unstable time period the solution can be used to provide health services in more coordinated and planned manner. The need for such a stable solution for UN bodies, international development partners and local development and implementation partners makes the project desirable and sustainable.
Also, as the developed solution is opensource and has an active global community to provide technical support on demand, this makes the solution even more desirable. There are no licensing or subscription fee attached with the solution. The organizations can get download updates and new features from the data repository and customize the solutions if required for adopting to changes in service delivery nature. This freedom is another strength of the solution as the development partners and developing countries are now opting out for stable opensource solutions for their digitization efforts.

The project is helping to develop a human centered product which will help strengthen partnership and improve data interoperability among key stakeholders of health to improve the health indicators of those who are in dire need of health care support in a more planned and coordinated manner to maximize output with the limited resource available for health care.