External Hajj unified system considers as the biggest online project which MOHU started developing few years back, continued enhancing and adding services each year. It’s a mega project which consists of huge number of e-services, serves diverse kind of users inside and outside Kingdome, integrated with most of the government entities inside kingdom and several private entities as well. The MOHU is performing a monitorial role to safeguard the stated rights of the external pilgrims according to the controls specified by the MOHU. External Hajj Unified portal serves MOHU role in different aspects especially when it comes to Pilgrims rights and service provides rights:
• Electronically automates the binding contracts between the pilgrims' representatives (the offices of the pilgrims' affairs or the companies) and the pilgrim.
• Electronically automates the binding contracts between pilgrims' representatives and the service providers, such as the services of housing, transportation, catering, logistics and accommodation at the holy shrines.
• Electronical facilitate, monitor and track pilgrim’s transportation and movement in side Kingdome to holy places and between cities.
• Electronically monitor and evaluates the performance of different parties during the season of hajj, together with the reports it receives from other concerned authorities in order to see into the pilgrims' complaints. It shall also impose penalties on the violating companies and agencies by fining them financially, stopping them from the service for one season or more, or cancelling their licenses.

https://ehaj.haj.gov.sa

• International

The Hajj (/hædʒ/; Arabic: حَجّ‎ Ḥaǧǧ "pilgrimage") is an annual Islamic pilgrimage to Mecca, the most holy city for Muslims, and a mandatory religious duty for Muslims that must be carried out at least once in their lifetime by all adult Muslims who are physically and financially capable of undertaking the journey, and can support their family during their absence. It is one of the five pillars of Islam, alongside Shahadah, Salat, Zakat, and Sawm. The Hajj is the second largest annual gathering of Muslims in the world

• Delivering high-quality services for the benefit of pilgrims. • Using cutting edge technology to develop professions of guidance, brokerage, representation, and internal pilgrimage. • Offering hajj services with much ease and convenience through the use of human efforts and highly sophisticated technology. • Improving staff skills on the ground to ensure that high-quality services are delivered to the pilgrims and Umrah performers by. • The use of effective and excellent training programs. • Putting in place the slogan (serving pilgrims is an honor, honesty and responsibility). • Coordinating with all relevant stakeholders to make the rituals of Hajj and Umrah easier. • Acting in accordance with the values and teachings of tolerant Islamic faith to deliver a full range of high-class services. • Unifying efforts to stimulate nationals to do their best in the service of pilgrims either voluntarily or otherwise.