ShareKNA is an effective and innovative Web 2.0 citizen engagement/communication platform that allows users to communicate, submit complaints, or request information from and to a participating organization. It initially was designed to engage citizens with municipalities and strengthen their relationship with them to acquire services or submit complaints. Its backend system has a fully fledged workflow that allows employees to handle requests submitted from mobile apps, reroute issues to other departments, and also report on issues.
ShareKNA solution will enable local government units or any subscribed organization to monitor their service level and will also allow citizens to collaborate with the municipalities, local government units, or participating private sector organizations.
ShareKNA solution will:
o Strength the relation between citizen and local government.
o Enhancing services, voting ,Notifications, report errors or failures
o Engage citizens in decision-making.
o Strengthening the role of women in raising their views
o Collect and analyze incoming data (AI)
o Digital metrics evaluations (local government classification).
o Smart City.
ShareKNA mobile apps and its backend system have deployed and used by certain municipalities and radio stations with no less than 800 active users.

https://www.sharekna.ps

• Hebron, Palestine

• Youth
• Women
• citizens

ShareKNA is multi-faceted solution that can be used by multiple organizations or governmental and non-governmental units. The solution and the services this innovative solution provides can be used by all to collaborate or solving citizen requests or complaints. Therefore, the business model is built on getting as many organizations as possible to subscribe and to increase the number of active users on the app. The derived revenue model from our intended business model depends on getting revenue from subscribed organizations and paid ads. Also, the number of active users will eventually materialize into bankable equity. Hence, ShareKNA is not only going to sustain itself, but it also has plans to grow and scale up into the region.

ShareKNA is built on the basis of the fundamental values of freedom, equality, solidarity, tolerance, shared responsibility, and respect for nature, IT also empowers citizens by fostering ethics for the Information Society, which should foster justice, and the dignity and worth of the human person. The solution is built on the basis of allow citizens to voice out their concerns, protect the nature, preserve the infrastructure and also assist with keeping the environment healthy and clean. The dynamic and social networking app will help people engage with municipalities, radio stations, TV stations and other organizations by showing them live photage, complaints, and other content that is required to have them take action. The end result is better environment, healthier and cleaner streets, better infrastructure services...etc.