Project Details


WSIS Prizes Contest 2020 Nominee

Metrash2


Description

Metrash2 is a smart application designed and developed to be the Ministry of Interior’s electronic service delivery channel for smart devices. Metrash2 is based on the Qatari government’s long-term strategy to offer electronic, integrated, and sustained services for citizens, residents, public and private organizations and to make them accessible to all categories of the Qatari community.
Metrash2 supports six major languages for a community that accommodates nationals and residents from different countries. These languages are English, Arabic, Spanish, French, Urdu, and Hindi.
Metrash2 offers 180 electronic government services; more and more services show on the application after securing the necessary approvals from stakeholders, to cater for the ever-growing public and business needs of the people in Qatar.
Metrash2 has a measurable impact on its subscribers’ lives as it cuts service application and execution time down to two minutes, which saves their time and eliminates the need to pay personal visits to government offices to apply for such services.
The number of G2C, G2B, and G2G operations has increased tangibly as Metrash2 provides full eServices including payments, a matter that led to a stunning yearly average of 3,000,000 transactions.
Metrash2 has duly become the favorite eService channel for the Qatari community.

Project website

https://portal.moi.gov.qa/metrash2/en/index.html


Images

Action lines related to this project
  • AL C3. Access to information and knowledge
  • AL C7. E-government 2020
Sustainable development goals related to this project
  • Goal 8: Decent work and economic growth
  • Goal 9: Industry, innovation and infrastructure
  • Goal 16: Peace, justice and strong institutions

Coverage
  • Qatar

Status

Completed

Start date

2017

End date

October 2019


Target beneficiary group(s)
  • Youth
  • Older persons
  • Women
  • People with disabilities
  • The unemployed
  • The poor
  • Migrants
  • Remote and rural communities

Replicability

To support other countries to have a centralized app for the MoI services


Sustainability

This participates in providing sustainable services to our people


WSIS values promotion

This project aimed at innovating and promoting transparency in public administrations and processes, improving efficiency and strengthening relations with citizens. Moreover, this project is a national initiative adapted to the needs of citizens and business, to achieve a more efficient services.


Entity name

Ministry of Interior (MoI)

Entity country—type

Qatar Government

Entity website

https://portal.moi.gov.qa/wps/portal/MOIInternet/MOIHome