Erich is 73 years old.
Erich is 73 years old and just recently returned his driving license to the district authority. Since he nearly never used public transport before, it's quite challenging for him to find the way to the underground. Erich uses the smartphone app Guide Me to contact his daughter Anita, who can then tell him the way.

But today, she cannot be reached by phone. So he turns to a professional operator from Guide Me. The employee uses the GPS location and especially the camera from Erich's smartphone to lead him successfully to the subway.

https://www.guide-me.at

• Western Europe and North America

• Older persons
• People with disabilities

It is the world's first operator to help service with audio, video, data and maps.