redpinar, the Citizen’s portal, is the web portal of the Provincial Assembly of Pinar del Río city, and the first experience of electronic government in Cuba. The main objectives are: to increase the transparency in the public administration and to keep the citizens informed. redpinar allows the individuals to contact with the government to send their suggestions, requests and opinions. It also offers a large amount of useful data for the people, that was not available before, and which is published directly by the state entities belonging to the Provincial Administration Council. The information presented is about different topics such as: Social Programs, Education, Health, Economy, Immigration, Legal Services, Entertainment, among others. This project helps people to find out what to do in a particular process, provides them constantly updated information and gives them the chance to express their opinions, all of this in the same platform. The next step is to provide online services for the citizens.

http://www.redpinar.cu/

• Cuba

• Youth
• Older persons
• Women
• People with disabilities
• The unemployed
• Remote and rural communities
• All Cuban citizens

This project was developed by the request of the Government of the province of Pinar del Rio, by developers of the Computer Applications Company. Due to the importance and usefulness of the projects for the citizens, the governments of the other provinces of the country, with the support of the Computer Applications Company, begin to implement this project throughout the country. So, the basis for the construction of these provincial portals is the architecture and structure established for the government portal of Pinar del Rio, personalizing the graphic design of each territory depending on its identity.

This is a great opportunity to use the Information Technologies and Communications in benefit for the citizen. redpinar, the Citizen’s portal, gives the individuals a direct channel to interact with the government. They can express their opinions and suggestions, and receive an answer for their questions and requests. It provides access to a large amount of data that describes processes, procedures and services of the state entities, which is very useful for the common citizen because knowing those things, he or she saves the time that should spend in queue, most of the times just for making a question. Besides people may decide where to go consulting the sports and entertainment events calendar, know the local news, public notices and many other information of different topics related to our province.