Project Details


WSIS Prizes Contest 2017 Champion

a2i’s Social Media in Public Service Innovation Initiative


Description

a2i is supporting the Bangladesh Civil Service to harness the power of social media to:

1. Discover creative ways to attain effective citizen engagement in the process of improving public service delivery

2. Establish a peer-support platform to encourage the spread of ideas and interaction among experienced senior civil servants and junior officers with innovative ideas and ambition

3. Institutionalize and manage the practice of citizen-centric innovation by breaking down hierarchical barriers across all ministries, departments and agencies.

To date, over 2 million citizens have been engaged through 5,000+ government offices that now have their own citizen facing Facebook pages. Moreover, all 64 districts have opened DC Office Facebook pages.

Project website

http://a2i.pmo.gov.bd/innovation-lab/public-service-innovation-ecosystem-psie/social-media-in-public-service-innovation/


Images

Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development 2017
Sustainable development goals related to this project
  • Goal 10: Reduced inequalities
  • Goal 16: Peace, justice and strong institutions

Coverage
  • Bangladesh

Status

Completed

Start date

01 October 2007

End date

31 December 2018


Entity name

Access to Information (a2i) Programme, Prime Minister's Office, Bangladesh

Entity country—type

Bangladesh Government

Entity website

http://a2i.pmo.gov.bd/

Partners

1. All ministries of the Government of Bangladesh 2. Cabinet Division 3. Parliament Secretaries 4. United Nations Development Programme (UNDP) 5. Innovation teams within the government and their more than 10,000 members 6. International organizations