Project Details


WSIS Prizes Contest 2017 Nominee

Unified Security Operations Center 911


Description

The Unified Security Operations Center 911 project (MOI911 project)
represents the consolidation of emergency call taking services into one physical
location by utilizing a single emergency number for multiagency unified calls
handling at provincial level. The target operating model also included
consolidating field dispatch at the agency level while deploying a crisis
management and joint operations capability. The MOI911 project delivered
processes, data, systems, information and communications technology (ICT)
and training resulting in unification of the operational rooms through a single
emergency number 911 for the agencies of Police Patrol, Traffic, and the Road
Security Special Forces along with the Civil Defence.

Project website


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Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development 2017
Sustainable development goals related to this project
  • Goal 9: Industry, innovation and infrastructure
  • Goal 11: Sustainable cities and communities
  • Goal 16: Peace, justice and strong institutions

Coverage
  • Saudi Arabia

Status

Completed

Start date

28 June 2015

End date

27 June 2018


Entity name

Agency for Security Planning and Development, Ministry of Interior

Entity country—type

Saudi Arabia Government

Entity website

https://www.moi.gov.sa

Partners

Public Security Directorate Civil Defence