The ABC of the Internet program helps to solve a number of social problems:
 improvement of the quality of life through acquiring computer skills and Internet experience;
 facilitating access of pensioners to government electronic services through the Internet;
 elimination of digital barriers and ensuring availability of digital solutions for all citizens of the Russian Federation, regardless of the age, place of residence, income, social status, etc.
 social involvement of older people, prolongation of active ageing;
 bridging the digital divide between generations;
 creation of a positive image of government bodies in the public's eye.
During the implementation of the project, social welfare facilities, libraries, universities, public organizations of the Union of Pensioners and many other organizations joined the training program.
The project has regional partners - Sberbank, The Russian Railways.
The training takes place in 74 regions of the Russian Federation.
More than 250 thousand people have already completed a training course of the ABC of the Internet program.
The results of the project are clearly demonstrated by the All-Russian contest “Thank you, Internet!”, which presents the works of people who completed the training course, where they tell their personal stories of how their lives have improved through learning to work on a computer and on the Internet.

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• Russian Federation

• Older persons

The project on teaching computer literacy to pensioners can not only be replicated, it has already been implemented in the Republic of Armenia.
There are many people living in different republics of the former USSR of retirement or very close to retirement age whose relatives or friends due to circumstances live In Russia. To ensure the ability to maintain friendly and family ties, it is very important for these people to master Internet communication programs - messengers, videoconferencing, email, etc.
In this regard, within the framework of the “ABC of the Internet” program, Rostelecom has initiated adaptation of the basic workbook for residents of the Republic of Armenia. In the process of adaptation, it became clear that part of the lessons of the program is universal, applicable to training pensioners from different countries (e.g. turning on the computer, using e-mail, access to the Internet, etc.). Some chapters of the manual need to be revised and adapted for every region (government services in Russia and government services in Armenia, websites of government authorities of different countries, etc.). Implementation of the project in the Republic of Armenia was also supported by Rossotrudnichestvo (Federal Agency for the Commonwealth of Independent States Affairs, Compatriots Living Abroad, and International Humanitarian Cooperation), which took an active part in arranging training courses in Yerevan and engagement of partner academic institutions where they hold classes for pensioners in Armenia.
Thus, the ABC of the Internet program helps support fellow countrymen abroad and can be implemented in any country that has expressed a desire to join it.

ICTs play a critical role in this project. The project grants elderly people more opportunities to participate in the process of building the information society and development of national economies, making more chances to use e-participation in public life, e-government services, e-learning, etc. . The training allows pensioners to use the government services portal, communicate in social networks, make an appointment with doctors, find necessary information on the Internet, pay for goods, services and remain active members of the society using the Internet portals of local authorities, where you can ask to repair your street or get a grant to register your own company based on the results of participation in a relevant competition.