WSIS Prizes Contest 2022 Nominee

Meghalaya Enterprise Architecture Implementation

Meghalaya a Digital Abode


Meghalaya, one of the smallest state among 28 states in the country, ranked in the bottom half of the table among other states in SDGs, eGovernance Index and EoDB rankings. State envisioned the need to achieve various goals and improve its rankings in these indices. Meghalaya Enterprise Architecture(MeghEA) was taken up by Local Government to realize the vision.
MeghEA is a flagship program of the State aimed towards enabling digital service delivery from Government to citizens, businesses and employees by adopting Whole-of-Government approach.
This is first of its kind project which is based on India's National Enterprise Architecture framework. Based on the vision of the State, services of 19 departments were assessed and direct linkage with SDGs was derived. The services contributing directly towards achieving the desired SDGs were identified and prioritized for implementation in digital platform.
The project initiated with deriving a detailed architecture for implementation of 700 services in an agile model. The objective was business process re-engineering using digital technology to deliver services to citizens with maximum ease
Finance Department was chosen as the pilot department . In Finance, an approval process of scheme to its final disbursement involved lot of paper trails, in-efficient administration and disparate systems. The blueprint derived a plan for re-architecting 3 key systems to adhere to SOA concept, integrating 7 systems using State Integration Platform and Implementing micro-service based 2 key systems.
These systems were implemented within 9 months with 46 departments and 64 directorates onboarded . Currently, scheme approval to fund disbursement is implemented in a seamless manner , this has led to an efficiency gain of 7 times.
208 more services of citizen centric departments are planned to be implemented using features such as state digital ID, content management (citizen document locker), identity and authentication solution and various other features.

Project website

Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development 2022
  • AL C2. Information and communication infrastructure
  • AL C3. Access to information and knowledge
  • AL C4. Capacity building
  • AL C5. Building confidence and security in use of ICTs
  • AL C6. Enabling environment
  • AL C7. E-government
  • AL C7. E-learning
  • AL C7. E-employment
  • AL C7. E-agriculture
Sustainable development goals related to this project
  • Goal 1: No poverty
  • Goal 2: Zero hunger
  • Goal 3: Good health and well-being
  • Goal 4: Quality education
  • Goal 5: Gender equality
  • Goal 6: Clean water and sanitation
  • Goal 8: Decent work and economic growth
  • Goal 9: Industry, innovation and infrastructure
  • Goal 12: Responsible consumption and production
  • Goal 13: Climate action
  • Goal 15: Life on land
  • Goal 16: Peace, justice and strong institutions

  • State of Meghalaya, India



Start date

August 2019

End date

September 2021

Target beneficiary group(s)
  • Youth
  • Older persons
  • Women
  • People with disabilities
  • The unemployed
  • The poor
  • Remote and rural communities
  • All citizens of Meghalaya


The system developed is based on the Government file processing and scheme sanctioning. The process of file processing and sanctioning of schemes for implementation in the country is mostly similar across states in India which makes the replication of the system much easier. Further, the system has been developed on a low code platform with great flexibility due to which the changes (if any) based on Local Government (State Government) needs across country can be incorporated on the fly.


The implemented system has been built on a low code platform, which implies department officers with standard knowledge of information system can develop and modify and subsequently implement new services. Further to this, the architecture of the entire implementation plan has been chalked out, this would provide whole-of-government view of implementation, enabling flexibility in implementation.
The MeghEA project has defined the architecture of all systems . All the systems has to comply to architecture principles defined in MeghEA. Architecture review checklists has been prepared for checking compliance with MeghEA. Dedicated architecture review board has been proposed to ensure compliance and all departments in the state would be mandated to get the system architecture reviewed before rollout. This will ensure that all systems supports integration, are interoperable and are technology independent making the project sustainable.

WSIS values promotion

The enterprise architecture derived was based on principles of data integrity, data access and data confidentiality - aligned to the India Enterprise Architecture. The access to citizen's data would be based on consent of the citizen enabled through national ID (Aadhar). The citizen's personal data would be stored in secured database with defined management access to data stewards and data trustees. Inter-department data would be shared only with citizen's consent on each transaction, several digital devices such as consent manager, data locker, anonymizer has been included as part of the architecture. The architecture takes into consideration of prevention of data loss, data theft. The implementation has been aligned with several features such as two factor authentication, role based access and use of digital signature

Entity name

Planning Department

Entity country—type

India Government

Entity website