WSIS Prizes Contest 2021 Nominee

The UK’s Government Digital Service (GDS) support to the COVID-19 response


GDS has been at the forefront of the UK’s response to COVID-19. Our existing services have been in high demand. They are ensuring citizens remain informed and able to access vital services. Across the digital, data, and technology function across government, 39 user
facing digital services have been developed as part of the COVID-19 response, with a further 40 in the pipeline.
GOV. The UK, the place to find government information and services online, is supporting the design of a range of new products. The GOV.UK content team is also working closely with the Prime Minister’s Office to organize the management and improvement of all coronavirus content. Visitors to GOV. The UK per week has gone up over 600%.

Project website


Action lines related to this project
  • AL C1. The role of governments and all stakeholders in the promotion of ICTs for development 2021
  • AL C7. E-government
Sustainable development goals related to this project
  • Goal 3: Good health and well-being
  • Goal 16: Peace, justice and strong institutions

  • United Kingdom



Start date


End date



The sustainability of what we have done is grounded in the fact that the bulk of our response has been built from existing digital services, standards, skills, and policies (‘digital foundations’). GOV. The UK now streams the government’s daily press conferences live from GOV.UK. Since going live, these products have been continually iterated, and scaling up continues.

WSIS values promotion

Governments, as well as the private sector, civil society and the United Nations and other international organizations, have an important role and responsibility in the development of the Information Society and, as appropriate, in decision-making processes. This project ensures citizens remain informed and able to access vital services and information amidst this global pandemic.

Entity name

Government Digital Service -is a unit of the Cabinet Office (GDS)

Entity country—type

United Kingdom Government

Entity website