Online Birth Certificate

Details of the organization
Digital Government Unit - Ministry of Public Administration
  • The organization has a strategy for coordinating WSIS Implementation at the national level: No
  • The organization has a national e-strategy: Yes

Information about the project
Online Birth Certificate
The online service allows to issue and verify Birth Certificates accessible to citizens through the portal This project seeks to facilitate the obtainment of any birth certificate through the government one stop shop and thus recognizing the right to identity at a national level, despite it being a local government legal responsibility. This project entailed mayor coordination efforts between agencies and the Local Governments. The design of the digital service required the standardization of birth certificate forms, since there were 32 different formats in the country. A major digitization program to capture in digital format birth certificates from 1930 to date (125 million registries has been digitized and put in the birth certificates database). Updates to Civil Registry legal framework was necessary to make electronic documents (birth certificates) valid as a certified copy of the original registry based on the registry books of each state. Technical integration to interoperate data between the National Registry and 32 local registries, between and the national registry and with the 32 state payment systems was a challenge. It meant creating the capacity within service and technical teams at each state to reach service level agreements and guarantee availability of the service 24/7, 365 days of the year, democratizing access to the most demanded service in User satisfaction is 96%, the highest within more than 3000 transactional services available.
National implementation: Mexico
Ongoing from 01/01/2015 to 01/01/2030

WSIS information
      * E-government
  • Goal 1: End poverty in all its forms everywhere
  • Goal 2: End hunger, achieve food security and improved nutrition and promote sustainable agriculture
  • Goal 3: Ensure healthy lives and promote well-being for all
  • Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Goal 5: Achieve gender equality and empower all women and girls
  • Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
  • Goal 10: Reduce inequality within and among countries
  • Goal 17: Revitalize the global partnership for sustainable development
  • Programme