Details of the organization
Ministry of Education
Saudi Arabia
  • The organization has a strategy for coordinating WSIS Implementation at the national level: Yes
  • The organization has a national e-strategy: Yes

Information about the project
The Ministry of Education is keen to open communication with beneficiaries, Develop and provide the service to all sectors of the general education and higher education institutions, upgrade the concept “client care service” and exceeds through adopting the best means, regulations and quality standards in this field to strengthen the bridge of students, teachers, parents, researchers, faculty members, employees, citizens and residents through client care center in all matters related to education, to solve the issues and follow up with the concerned departments, for all that the Technologies is the easy ways to achieve through Tawasul online portal and smartphone applications for iOS and android, to market the service and to communicate with beneficiaries and follow-up by the concerned departments, Monitor and present appropriate statistics for decision-making and assist in the speedy resolution of issues.
National implementation: Saudi Arabia
Completed from 10/02/2013 to 08/12/2013

WSIS information
* The role of governments and all stakeholders in the promotion of ICTs for development
  • Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Project
  • Website
  • Database