Saudis Abroad Eservices

Details of the organization
Ministry of Foreign Affairs
Saudi Arabia
  • The organization has a strategy for coordinating WSIS Implementation at the national level: Yes
  • The organization has a national e-strategy: Yes

Information about the project
Saudis Abroad Eservices
Due to the growing number of Saudi citizens abroad (an estimated 10 million Saudis in 2016), the need for a platform that meets the needs of this growing community has increased. Saudis abroad require consular and/or emergency services that may not be readily available at their locations. Even when a Saudi consulate or diplomatic mission is available, the presence of the individual requesting the service is required. This project aims to provide a variety of services via an integrated electronic portal that does not require an individual’s personal attendance. With this goal in mind, the “Fanar” project was launched in 2011. It aims to support and provide 68 services of those offered by the Saudi Ministry of Foreign Affairs to Saudi citizens abroad while simultaneously linking these services to Saudi government agencies in the Kingdom.
Regional implementation
  • Africa
  • Asia and Pacific
  • Eastern Europe
  • Latin America and the Caribbean
  • Western Europe and North America
Completed from 01/09/2011 to 01/05/2016

WSIS information
      * E-government
  • Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 16: Promote just, peaceful and inclusive societies
  • Project
  • Website
  • Database
  • Call center & Mobile application