| The Ministry of Health Somalia Partners with WhatsApp and Infobip for COVID-19 Information Service. - 15/05/2020 |
| Ministry of Health |
| TELECOM/ICT Policy Makers and Regulators | Arab States | Somalia |
| The Federal Ministry of Health Somalia has launched the Coronavirus Information Service on WhatsApp. The new service, which is free-to-use, provides a central source of accurate, trustworthy and up-to-date information about Coronavirus (COVID-19), with the goal of keeping Somali people safe and constantly informed about the virus. The Coronavirus Information Service is an automated ‘chatbot’ service which will allow Somali people to get answers to the most common questions about Coronavirus from the Federal Ministry of Health- Somalia 24 hours a day.Enabling two-way conversations on WhatsApp, the Coronavirus Information Service has been built on the WhatsApp Business API, using Infobip’s global communication platform to enable the sharing of timely and vital information about the virus. The service will enable the Federal Ministry Of Health Somalia to send urgent and real-time messages to all Somali people who opt into the service, with subscribers also being able to engage directly to share or get more information. |
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Source Link Keywords: digital services; chatbot |