| Thailand measures to respond and mitigate the impact of the COVID-19 outbreak in the digital sector - 29/05/2020 |
| National Broadcasting and Telecommunications Commission (NBTC) |
| TELECOM/ICT Policy Makers and Regulators | Asia & Pacific | Thailand |
| Ensuring access to ICT: 1. Providing high speed broadband internet: CAT provides high quality internet with the speed up to 1 Gbps for medical personnel and people to be able to access information via internet and to connect CCTV system for patient monitoring to minimize direct contact with patient.2. Providing broadband access subsidies: TOT SIM for Work with free text messaging and SMS ServicesProvided to hospitals including public health personnel to communicate with patients limiting face–to–face interaction and having less dense in public areas during the pandemic situation. With this TOT Public Company Limited mobile network, they can make appointments with patients via SMS that can send a single text message to hundreds of patients all at once. On top package “Work from Home”: CAT Telecom Public Company Limited offers 50% discount for on top package of My 4G Internet which provides 3GB at max speed for both prepaid and postpaid packages; and during the first phase, allows free call to 5 destinations - Italy, France, Spain, United Kingdom, and Germany to reduce people’s burdens amid COVID – 19 crisis. This package is valid until 31 May 2020. Three – month free service for home internet package until 31 July 2020Ministry of Digital Economy and Society, TOT Public Company Limited, and CAT Telecom Public Company Limited support Work From Home measure by offering three - month free service for home internet package. This free of charge service will be enabled after network installation through 31 July 2020.3. Offering Special tariff and payment terms for telecommunication services: Monthly fee reduction, payment due date extension, speed upgrade and service suspension without penalty etc. 4. Establishing cloud Infrastructure to support government applications/IT systems needed during COVID-19 outbreak. |