| Latvia implements Helpline 8345 for COVID-19 related inquiries - 20/05/2020 |
| State Chancellery |
| TELECOM/ICT Policy Makers and Regulators | Europe | Latvia (Republic of) |
| The single government helpline on Covid-19 operates 24/7. It is a joint project of the State Chancellery and the Latvian telecommunications enterprise TET. The helpline ensures people in Latvia to have the opportunity to receive a cost-free consultation on specific COVID-19 related issues through a single line. The operators are able to connect the person with a COVID-19 line put in place by responsible authority, for instance, consular services, health sector authorities, border guards etc. Mostly calls are on health and travel. |
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Source Link Keywords: public-private partnership; helpline |