| Call Centers - 01/04/2020 |
| Ministry of Transport, Communications and High Technologies |
| TELECOM/ICT Policy Makers and Regulators | CIS countries | Azerbaijan |
| In order to promptly receive and respond to citizens' appeals in regards with the situation, short telephone numbers were allocated for the Call Centers established in the relevant public and private institutions and their approval was provided in telecommunication networks. In addition other activities had been implemented: - Information has been collected on important IT specialists from telecommunications operators and providers considering the possible need for qualified personnel in the future. - Uninterrupted and sustainable operation of call centers was organized with foresight. - Mobile network operators sent subscribers SMS with “Stay at home” message. |