INDOTEL issued resolution on regulatory guidelines to be applied by Telecom/ICT Operators and Service Providers during the COVID-19 crisis - 24/03/2020
Instituto Dominicano de las Telecomunicaciones (INDOTEL)
TELECOM/ICT Policy Makers and Regulators | The Americas | Dominican Republic
The resolution PRE-002-2020 provides that all public telecommunications operators and service providers will have all the necessary resources to guarantee the continuity of the telecommunication/ICT services during the COVID-19 crisis. Telecommunications services should not be suspended or canceled to users, while the state of emergency persists. In that same period and during the 5 days after its termination, the document prohibits the generation of charges for delay of payment of telecommunications services.