Ensuring the continuity of telecommunications services in the age of coronavirus - 25/03/2020
Office of Electronic Communications (UKE)
TELECOM/ICT Policy Makers and Regulators | Europe | Poland (Republic of)
The President of UKE asks telecommunications operators to take the necessary actions to guarantee service continuity by preventing and removing the effects of network congestion resulting from increased demand during the COVID-19 outbreak. Pursuant to Regulation 2015/2120 of the European Parliament and of the Council, during such threats as the coronavirus epidemic, the regular ban on the use of n (...)

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Ensuring the Continuity of Telecommunications Services in the Age of Coronavirus - 25/03/2020
The Office of Electronic Communications (UKE)
TELECOM/ICT Policy Makers and Regulators | Europe | Poland (Republic of)
The President of UKE asks telecommunications operators to take the necessary actions to guarantee service continuity by preventing and removing the effects of network congestion resulting from increased demand during the SARS-CoV-2 virus outbreak. Pursuant to Regulation 2015/2120 of the European Parliament and of the Council, during such threats as the coronavirus epidemic, the regular ban on the (...)

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Joint Agreement for Consumers Protection - 25/03/2020
The Office of Electronic Communications (UKE)
TELECOM/ICT Policy Makers and Regulators | Europe | Poland (Republic of)
The President of UKE together with the Minister of Digital Affairs, NASK and Orange Polska, Polkomtel, P4 and T-Mobile Polska have entered into an agreement on cooperation in the special protection of Internet users against data phishing sites, including for personal data, during the states of emergency, such as an epidemic. The agreement will contribute to protecting consumer interests. In connec (...)

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MEO is committed in ensuring connectivity, services, proximity and useful information to all. - 25/03/2020
MEO
TELECOM/ICT Operators and Service Providers | Europe | Portugal
MEO is committed in ensuring connectivity, services, proximity and useful information to all. With that in mind MEO is offering to its clients 10GB of mobile data and sports premium iptv content, has created a dedicated COVID-19 channel in its SAPO portal and has partnered for the creation of the “SOS Vizinho” solidarity support line.
O2 Update on Covid-19 - 25/03/2020
O2
TELECOM/ICT Operators and Service Providers | Europe | United Kingdom of Great Britain and Northern Ireland
O2/Telefonica UK has made social welfare websites ‘zero rated’ to ensure accessibility to all customers and has taken steps to help those who are not able to pay their monthly bill. O2 has said it is investing £2 million a day in the network to cope with increased traffic.
How the regulator, broadband and mobile firms are serving customers during the COVID-19 pandemic. - 25/03/2020
OFCOM UK
TELECOM/ICT Policy Makers and Regulators | Europe | United Kingdom of Great Britain and Northern Ireland
Efforts of the UK’s broadband and mobile companies, who have committed to helping customers during the pandemic. As announced by the Government, BT/EE, Openreach, Virgin Media, Sky, TalkTalk, O2, Vodafone, Three, Hyperoptic, Gigaclear and KCOM have introduced a range of measures: 1) Providers will work with customers who are finding it difficult to pay their bill as a result of the pandemic, and w (...)

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