Jessica is the Technical Advisor, Preparedness ICTs for the Global Disaster Preparedness Center (GDPC). She has worked with the American Red Cross since 2001, and in her role with GDPC she manages the Center’s digital tools, including the Universal App Program, the WhatNow Portal, and Atlas business preparedness app, and provides technical guidance to partner Red Cross and Red Crescent National Societies. She has a Ph.D. in international development from Tulane University, an MS in History & Sociology of Technology & Science from Georgia Institute of Technology, and a BA in History from Elon College. Areas of expertise include information and communication technology for development (ICT4D), mobiles for development (M4D), disaster risk reduction, shelter operations, pet evacuation and sheltering, volunteer management, international humanitarian law, and community disaster preparedness.