Bernadette Lewis was appointed to the position of Secretary General of the Caribbean Telecommunications Union (CTU) in August, 2003. Under her stewardship, the CTU has been transformed into a relevant and vibrant information and communication technologies (ICT) organisation. A strong proponent for the effective use of ICT, Ms. Lewis has been advocating the adoption of ICTs for fostering social and economic development. Concurrently, she has been relentless in her endeavours to improve cyber security in the region and was instrumental in the development of a Caribbean Cyber Security Framework with the Organisation of American States. Ms. Lewis has also been advocating greater use of ICT networks and services in disaster management. She has been encouraging the use of digital technologies to reduce disaster risk to governments; enterprises and citizens; decrease restoration time and improve the resilience. Ms. Lewis is passionate about ensuring that the citizens of the region have affordable access to, and are able to benefit from effective use of ICT.