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WSIS-II/PC-3/DOC/5-E
80.
Spam
• There is a need for global coordination among all stakeholders to develop
policies and technical instruments to combat spam.
• WSIS should recognize the need to act against spam and include common
principles of action concerning cooperation in this field. It should recognize
the need to produce anti-spam efforts, not only for legislation and cross-
border enforcement but also in terms of industry self-regulation, technical
solutions, partnerships between Governments and the Internet community,
awareness-raising and user education. Special attention should be given to
the connectivity and bandwidth limitations of developing countries. A joint
statement could be agreed on the occasion of the WSIS and annexed to the
final document(s) of the Summit.
81.
Freedom of expression
• Ensure that all measures taken in relation to the Internet, in particular those
on grounds of security or to fight crime, do not lead to violations of human
rights principles.
82.
Meaningful participation in global policy development
• International organizations, including intergovernmental organizations
where relevant, should ensure that all stakeholders, particularly from
developing countries, have the opportunity to participate in the
determination of policy decisions that affect them, and promote and support
such participation.
• Specific efforts should be made to address the lack of funds of the different
stakeholders of developing countries, which impedes them from actively
and consistently participating in international Internet governance processes.
83.
Data protection and privacy rights
• Encourage countries that lack privacy and/or personal data-protection
legislation to develop clear rules and legal frameworks, with the
participation of all stakeholders, to protect citizens against the misuse of
personal data, particularly countries with no legal tradition in these fields.
• The broad set of privacy-related issues described in the Background Report
should be discussed in a multi-stakeholder setting so as to define practices
to address them.
• The policies governing the WHOIS databases should be revised to take into
account the existence of applicable privacy legislation in the countries of the
registrar and of the registrant.
• Policy and privacy requirements for global electronic authentication systems
should be defined in a multi-stakeholder setting; efforts should then be made
to develop open technical proposals for electronic authentication that meet
such requirements.
84.
Consumer rights
• Efforts should be made to render consumer protection laws and enforcement
mechanisms fully and practically applicable and to protect consumers during
the online purchase of physical and digital goods and online services,
especially in cross-border transactions.
• Efforts should be made to define global consumer rights industry standards,
applicable in the use and/or purchase of online services and digital goods.
These efforts should be agreed by all stakeholders and should take into
consideration applicable local laws and regulations on consumer protection,
IPR and other relevant matters.
• An ongoing multi-stakeholder assessment process for newly developed
technologies that may affect consumer rights should be created.
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