Minding the gender gap
The following is an extract adapted from “The Task Force on
Gender Issues: A Catalyst for women’s advancement in Information and
Communication Technologies”. It examines some of the concerns of gender
inequality in the ICT sector and proposes strategies for improvement
Connectivity, content, and capacity

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The digital divide that threatens to increase the
inequalities between the rich and poor, educated and uneducated, also looms
large over the divide between the sexes. Although women have just broken the 50
per cent mark as users of the Internet in the United States, Canada and Ireland
(see Female Internet users, 2000), in virtually all countries women
use information and communication technologies less extensively than men. A
small percentage of women receive technical education and training, a smaller
proportion of women work in technology-related jobs, and even fewer hold
high-level positions within the technology sector. Not only must women
participate in the information revolution at an equal level with men, but
strategies must be pursued to ensure that ICTs are not used to exacerbate gender
inequalities.
Connectivity, content, and capacity encompass the major
initiatives surrounding the development of ICTs. Connectivity deals with issues
surrounding universal access to ICTs. Content examines the information that is
available from these media networks. Capacity involves creating strategies for
the most productive and effective use of ICTs. Each of these areas raises
specific challenges to women.

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The ITU Task Force on Gender Issues (TFGI), now known as
Working Group on Gender Issues, was created with the mandate to ensure “that
the benefits of telecommunications and the emerging information society are made
available to all women and men in developing countries on a fair and equitable
basis.” With representatives from the public and private sector and experts
representing both international and local interests, the TFGI serves as a
catalyst for expanding opportunities to women previously left out of this
rapidly expanding sector.
TFGI compiles the most recent information by ICT specialists
in the area of gender and development (see Initiatives /Networks in existence). Its members use this information as a resource for their work in
ICTs and development in their own countries and organizations.
Everyone benefits from closing the gender gap
Connecting to the Internet using traditional media
In Sri Lanka and Mongolia, local populations have gained
access to information on the Internet through community radio networks. The
radio station uses facilitators to search the Internet for information sought by
local communities, and broadcasts the information in their language.
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Increasing women’s participation in the ICT sector benefits
society as a whole. In her address to the High Level Panel of the United Nations
Economic and Social Council (ECOSOC), Noeleen Heyzer, Executive Director of the
United Nations Development Fund for Women (UNIFEM) stated: “We have discovered
that when development programmes include women through micro-credit, education
and health, children, communities and countries benefit.” The World Bank has
discovered another advantage of greater gender equality. Decreasing disparities
between the sexes results in faster economic growth. Programmes excluding half
the population deprive the ICT sector of crucial resources, guaranteeing an
ineffective, unsustainable, and inefficient result.
Connectivity
Every new user of ICTs increases the value of ICTs for
everyone already connected. Each new user offers information and experience —
someone with whom to communicate. As the network grows, we must ensure that
women are not left out. Illiteracy, limited resources, isolated location, and
time constraints can all limit access to technology that appears gender neutral.
These barriers must be overcome to achieve universal access for both men and
women.
The rural/urban divide
Rural areas often lack the resources and infrastructure for
ICTs in which women comprise 60 per cent of the population. Without an
improvement in rural access, women may be at a greater disadvantage than men to
connect to ICTs. Information and communication technologies can improve the
quality of life in rural areas through increased inclusion in the national
economy, greater access to government services online, and an enhanced sense of
belonging that could discourage excessive migration to urban centres.
Cost: a barrier
Women often have access to fewer resources than men.
Three-fifths of the world’s one billion poor are women, and the Beijing Plus
Five Conference emphasized and documented the significant gender inequalities of
resource access.
As a result, women’s access to ICTs is more dependent on
the cost of the services, requiring a coordinated public response and
appropriate private pricing schemes that ensure women are not systematically
excluded. The Report of the High Level Panel of Experts in April 2000 called for
reducing the cost of access by a factor of five by year-end 2001.
Strategies
Increase availability of “scribes” for dictation at
telecentres: In some telecentres, assistants type e-mail messages while the user
dictates, facilitating the use of text-based applications.
Develop human computer interfaces that are non-text based:
The development of new technologies, such as iconographic software or
voice-recognition, will make it easier for illiterate users to access the
Internet independently, possibly “without touching a keyboard or using a
mouse.”
Use public resources and regulation to ensure affordable
access to ICTs: The public sector can assist those with limited resources to
obtain access. Increasing the efficiency of the public sector could be used to
help justify any significant public investment.
Public access for collective use: ICT facilities can become
accessible and commercially viable if used on a collective basis.
Link ICTs with more widely available forms of media:
Traditional media, such as the radio, is still the primary source of information
for millions of people. Initiatives linking traditional media to new
technologies can take advantage of existing media networks to meet the needs of
communities where new ICTs are not yet available.
Combat the negative portrayal of women: ICTs have been used
to perpetuate negative and degrading images of women, often through pornography
or heavily stereotyped presentations.
The networks that perpetuate the negative portrayal of women
can also be used to combat these same stereotypes. Networks have been used to
anonymously identify criminals involved in sex trafficking and to develop
campaigns to battle negative gender roles.
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